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  • 1 Post By SpookDroid
  1. Thread Author  Thread Author    #1  

    Default Photos damaged..please help

    hi there,

    I've just come back from a holiday and most of my photos seemed to be damaged or corrupt. In the gallery I get a grey icon with a lightening bolt or crack at the top.
    I've transferred the pics from the sd card to my laptop and when I click on it image it says cannot open as file is empty. the size is 0 kb.
    Plus some photos appear to be there as they show up fully as an icon. when I double click the picture the image is only partially there, the rest is just a solid colour.

    Please help
  2. #2  

    Default Re: Photos damaged..please help

    Yup, it seems your files are corrupt Did you save them to SD card? Maybe the card got fried... I know it's not much comfort, but I strongly suggest you start using a backup service like DropBox or Google +'s Photos.
    donnha likes this.
  3. Thread Author  Thread Author    #3  

    Default Re: Photos damaged..please help

    Thanks for getting back to me..
    Yeah they were on the external SD card...The thing is that one minute they were fine, phone off...Phone on and CRAP !!
    Some pic's open perfectly but most don't.
    I can still see the image as a thumb nail but when I open it, I just get the grey icon with the lightening bolt. Some photos are partially lost. I can see a quarter of the picture and the rest is a plain colour like blew or grey depending on the base colour of the photo.
    I really need to save these pics, please if there is anyway I can recover them please let me know.
  4. #4  

    Default Re: Photos damaged..please help

    Is it a SanDisk card by any chance? I had issues (and there is a known bug in 'older' SanDisk cards with newer Samsung phones) with one of those and the same thing happened, it even mounted/unmounted the SD card randomly. I know there are some tools to try and recover lost sectors and corrupted files off an SD card, but you'd have to do this from a PC card reader, not your phone.
  5. Thread Author  Thread Author    #5  

    Default Re: Photos damaged..please help

    No its not a scan disk card, and I have a card reader on my laptop.
    I've transferred the files on my laptop but certain photos open fine (same ones that open on my phone)some have no thumbnails and their size is 0kb and the others open but the image is partial only.
    Please if you know of any free recovery software let me know.
    Ive tried recuva and no luck
    Artplus says if I buy it then the pics will be recovered
  6. #6  

    Default Re: Photos damaged..please help

    I just had this happen to me when I got back from a trip and over 130 photos were 0K in size and could not be accessed. I did a deep scan on the SD card using Recuva and got all my photos back. It is a 32GB SanDisk Micro SD card, but now I am not able to save photos from the camera app to the SD card or view them using the Gallery. I can see and access the photos through Astro file manager.
    Samsung Galaxy Note 2 (current phone)
    Google Nexus 7 (current tablet)
    LG Optimus G
    Motorola Atrix 4G
    Samsung Captivate
  7. Thread Author  Thread Author    #7  

    Default Re: Photos damaged..please help

    All done and sorted..Thanks.

    Used photo recovery and it recovered my pic's for me
  8. #8  

    Default Re: Photos damaged..please help

    Hi, I am having much the same problem, I bought an sd card for my galaxy s3, came home my holiday and transferred all my photos onto it and they came up with a grey icon with lightening bolt, so i transferred them back onto my phone and it is just the same, how can i get them back, preferably free, can anyone please help? Desperately need these photos
  9. #9  

    Default Re: Photos damaged..please help

    What did you use to recover your photos? I know this is an older thread but I'm hoping to find some answers. tia!
  10. #10  

    Default Re: Photos damaged..please help

    Hi, I got the same problem, can you please tell me how did u recover them?
  11. #11  

    Default Re: Photos damaged..please help

    Hi, I got the same memory card, can you please tell me how to recover the photos.
  12. #12  

    Default Re: Photos damaged..please help

    I lost my photos .. can u help me plzzz
  13. #13  
    tube517's Avatar

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    Default Re: Photos damaged..please help

    Quote Originally Posted by daan_doon View Post
    I lost my photos .. can u help me plzzz
    What type of sd card?
    What size is it?
    When did you buy the sd card?
    TOSHIBA Thrive • Pio's Team Baked BlackBean 4.1.2 ROM
    Samsung Galaxy Note 1 (i717) • CM11 4.4.2 kitkat (jamied)
    Samsung GalaxyTab 3 (7 in) • Deleterious ROM
    HTC EVO 4G • Deck's Reloaded ROM
    Samsung Galaxy Note 2 (i317) unlocked • Ditto Note 3.1.1 (4.3) ROM
    B&N Nook Color (Gifted to relative)
    Samsung Galaxy Prevail • Half A$$ed ROM
    EVO Shift• JellyBelly ROM
    Samsung Galaxy S3 • DanKang 4.3.1 ROM

  14. #14  

    Default Re: Photos damaged..please help

    Hi all I had the same problem and this drive me nuts, 3 memory cards later the lightning bolt problem was sorted really simply



    I downloaded quick pic it's a free app and hey Ho all my photos sitting there no problem, head over to my stock gallery they still won't show up

    So try Quick pic
  15. #15  

    Unhappy Re: Photos damaged..please help

    Hi Rocky,

    May I know which photo recovery apps did you use. I also face the same problem like u.
  16. #16  

    Default Re: Photos damaged..please help

    Quote Originally Posted by Wong Shi Jie View Post
    Hi Rocky,

    May I know which photo recovery apps did you use. I also face the same problem like u.
    check the thread date...this is O-L-D. rocky got his issue fixed in 8/13
    Samsung Note 2

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