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  1. Thread Author  Thread Author    #1  

    Default Mobile network disconnected

    Can someone please help! I work away and while i was at home my Galaxy note 2 updated,when i come back to work i cant use the phone as the mobile network is disconnected! I have used it before at work and now I see it has android 4.3? i am rather new to Samsung and not 100% on the system. Have I ruined my phone by updating it??
  2. #2  

    Default Re: Mobile network disconnected

    Welcome to Android Central! Go to Settings>Wireless & Networks, tap More, then Mobile Networks. Make sure "Data Enabled" is checked.

    There is probably a Quick Settings menu you can swipe down from the top of the screen (on most Android phones, you get it by swiping down with two fingers). There should also be a quick toggle for mobile data there.
  3. #3  
    Ghostma77's Avatar

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    Default Re: Mobile network disconnected

    Check your APN settings

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  4. Thread Author  Thread Author    #4  

    Default Re: Mobile network disconnected

    Data enabled, still no luck.
  5. Thread Author  Thread Author    #5  

    Default Re: Mobile network disconnected

    APN is correct i checked with our work IT. I asked him about Samsung and he has no idea.

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