Samsung note 2 connectivity with PC issues

[Nutty Ducky]

I recently recovered my windows 8.1 computer of fear it had a virus.

It has since come up with different errors from programmes regarding their directories and also had a few blue screens regarding multiple irp*requests.


I've recently tried to connect my Samsung note 2 to my computer to share files with it and encountered issues recognizing it. I read many forums with instructions and wasn't able to fix the issue. I had a look in*Control Panel\Hardware and Sound\Devices and Printers and saw that under ''unspecified'' I see *a device named ''GT-N7100'' which is only there when my note 2 is plugged in.*

I checked for errors and found issues with Samsung Mobile MTP Device Driver which is unable to start. I have tried reinstalling it to no success. I have tried reinstalling Universal Serial Bus Controllers to no recovery. I have tried to use different cables but then my computer doesn't recognize it at all.*


Apart from this when I use my Note 2 in conjunction with the same cable on another computer it works fine. It has definitely*an error regarding the*Samsung Mobile MTP Device Driver.

I do have USB 3.00 and USB 2.00 hubs on my computer and have tried them all with no luck.



I am writing this as a last resort as I have tried most other things.

Thanks.

Posted via Android Central App

 

[dancing-bass]

I'm not familiar with Win8, but it sounds like a case of conflicting drivers. You'll have to search how to do it in Win8, but find the list of drivers that are installed on your computer, and delete anything that could possibly be linked to your Note2. There could be multiple entries for it so look carefully. Once these are deleted, reboot the computer and try plugging in your phone again.

 

[Nutty Ducky]

Hi thanks for replying.
I have used device manager multiple times to delete my drivers with no luck. As I was checking if something was disabled in services regarding connectivity, I saw that Wmiapsrv wont respond and got excited that if I could start it, it would allow me to connect my phone. I'm still unable to start it and after researching abit, if it isn't working it might have to do with a trojan virus.
Any clarification would be great.
Thanks,
Nutty Ducky

 

[madnair]

same with my note 2