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  1. Thread Author  Thread Author    #1  

    Default Note 2 stuck on firmware upgrade encountered an issue screen

    Hey guys
    My note 2 ( SGH-I317M) is stuck on the firmware upgrade encountered an issus. please select recovery mode in kies & try again. I hooked it up to kies and tried to fix it but it said "SGH-I317M" does not support initialising. someone please help
    thanks
    Last edited by NotJustAPhone; 03-01-2014 at 05:26 PM.
  2. #2  
    UJ95x's Avatar

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    Default Re: Note 2 stuck on firmware upgrade encountered an issus. screen

    Quote Originally Posted by djpay10 View Post
    Hey guys
    My note 2 ( SGH-I317M) is stuck on the firmware upgrade encountered an issus. please select recovery mode in kies & try again. I hooked it up to kies and tried to fix it but it said "SGH-I317M" does not support initialising. someone please help
    thanks
    Welcome to Android Central
    Does this happen when trying to update with an OTA?
    Is the phone rooted?

    Sent from my Galaxy S4 running SlimKat 4.4.2
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan
  3. Thread Author  Thread Author    #3  

    Default Re: Note 2 stuck on firmware upgrade encountered an issus. screen

    phones not rooted just was playing a game phone turned off so I powered it back up and its stuck on this screen
  4. #4  
    UJ95x's Avatar

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    Default Re: Note 2 stuck on firmware upgrade encountered an issus. screen

    Were you downloading an update?


    Sent via Tapatalk
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan
  5. Thread Author  Thread Author    #5  

    Default Re: Note 2 stuck on firmware upgrade encountered an issus. screen

    maybe it was doing a auto update not to sure
  6. #6  
    Golfdriver97's Avatar

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    Default Re: Note 2 stuck on firmware upgrade encountered an issus. screen

    Can you get into recovery or download mode?

    From a Sprint Moto X using AC Forums app

    Phone Timeline
    'If we could change ourselves, the tendencies in the world would also change.' - Mahatma Gandhi
    Community Guidelines and also here
  7. Thread Author  Thread Author    #7  

    Default Re: Note 2 stuck on firmware upgrade encountered an issus. screen

    I can get it to download mode
  8. #8  
    UJ95x's Avatar

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    Default Re: Note 2 stuck on firmware upgrade encountered an issus. screen

    Quote Originally Posted by djpay10 View Post
    I can get it to download mode
    Recovery mode doesn't work?
    OK, you can flash the stock firmware, and that should fix it, but all your data like pics/apps and such will be deleted 😩

    Sent from my Galaxy S4 running SlimKat 4.4.2
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan
  9. Thread Author  Thread Author    #9  

    Default Re: Note 2 stuck on firmware upgrade encountered an issus. screen

    download mode does nothing i let it do its thing for 4 hrs and nothing. how do i flash the stock firmware?
  10. #10  
    UJ95x's Avatar

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    Default Re: Note 2 stuck on firmware upgrade encountered an issus. screen

    Quote Originally Posted by djpay10 View Post
    download mode does nothing i let it do its thing for 4 hrs and nothing. how do i flash the stock firmware?
    Here's a guide from a fellow ambassador ☺
    [Guide][Samsung] How to flash Stock ROM via ODIN

    Sent from my Galaxy S4 running SlimKat 4.4.2
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan
    Thanked by:
  11. Thread Author  Thread Author    #11  

    Default Re: Note 2 stuck on firmware upgrade encountered an issus. screen

    thank you for your help ill try it when i get home from work and let you know how it goes
  12. #12  
    UJ95x's Avatar

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    Default Re: Note 2 stuck on firmware upgrade encountered an issus. screen

    Quote Originally Posted by djpay10 View Post
    thank you for your help ill try it when i get home from work and let you know how it goes
    No problem. Before you do it, plug the phone into the PC and see if you can retrieve any important data you have stored if it's not already backed up

    Sent from my Galaxy S4 running SlimKat 4.4.2
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan
    Golfdriver97 likes this.
  13. Thread Author  Thread Author    #13  

    Default Re: Note 2 stuck on firmware upgrade encountered an issus. screen

    how do I get a copy of my stock ROM ?
  14. #14  
    UJ95x's Avatar

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    Default Re: Note 2 stuck on firmware upgrade encountered an issus. screen

    Quote Originally Posted by djpay10 View Post
    how do I get a copy of my stock ROM ?
    Sammobile or samsung-updates.com

    Sent from my Galaxy S4 running SlimKat 4.4.2
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan
  15. Thread Author  Thread Author    #15  

    Default Re: Note 2 stuck on firmware upgrade encountered an issus. screen

    it failed on odin after I put the pda on and hit start only got to the setup connection then said cant open the serial(com) port and it says fail! on the top of odin.... any ideas?
  16. #16  
    UJ95x's Avatar

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    Default Re: Note 2 stuck on firmware upgrade encountered an issus. screen

    Quote Originally Posted by djpay10 View Post
    it failed on odin after I put the pda on and hit start only got to the setup connection then said cant open the serial(com) port and it says fail! on the top of odin.... any ideas?
    Hmm, OK, but before it failed, it started to flash though, correct?
    You can try downloading it again, sometimes there are bad downloads.

    Sent from my Galaxy S4 running SlimKat 4.4.2
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan
  17. Thread Author  Thread Author    #17  

    Default Re: Note 2 stuck on firmware upgrade encountered an issue screen

    ya it did ill try again with a new download
  18. Thread Author  Thread Author    #18  

    Default Re: Note 2 stuck on firmware upgrade encountered an issue screen

    failed again said this
    <ID:0/004> Added!!
    <OSM> Enter CS for MD5..
    <OSM> Check MD5.. Do not unplug the cable..
    <OSM> Please wait..
    <OSM> I317MVLUCMK5_I317MOYACMK5_HOME.tar.md5 is valid.
    <OSM> Checking MD5 finished Sucessfully..
    <OSM> Leave CS..
    <ID:0/004> Odin v.3 engine (ID:4)..
    <ID:0/004> File analysis..
    <ID:0/004> SetupConnection..
    <ID:0/004> Initialzation..
    <ID:0/004> Get PIT for mapping..
    <ID:0/004>
    <ID:0/004> There is no PIT partition.
    <OSM> All threads completed. (succeed 0 / failed 1)
  19. #19  
    UJ95x's Avatar

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    Default Re: Note 2 stuck on firmware upgrade encountered an issue screen

    Quote Originally Posted by djpay10 View Post
    failed again said this
    <ID:0/004> Added!!
    <OSM> Enter CS for MD5..
    <OSM> Check MD5.. Do not unplug the cable..
    <OSM> Please wait..
    <OSM> I317MVLUCMK5_I317MOYACMK5_HOME.tar.md5 is valid.
    <OSM> Checking MD5 finished Sucessfully..
    <OSM> Leave CS..
    <ID:0/004> Odin v.3 engine (ID:4)..
    <ID:0/004> File analysis..
    <ID:0/004> SetupConnection..
    <ID:0/004> Initialzation..
    <ID:0/004> Get PIT for mapping..
    <ID:0/004>
    <ID:0/004> There is no PIT partition.
    <OSM> All threads completed. (succeed 0 / failed 1)
    When doing it, you only have PDA selected, right? And F. Reset is off?

    Sent from my Galaxy S4 running SlimKat 4.4.2
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan
  20. #20  
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    Default Re: Note 2 stuck on firmware upgrade encountered an issue screen

    Try updating Samsung drivers to your PC, different cables and USB ports.

    Sent from my Nexus 5 using AC Forums mobile app

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    Community Guidelines and also here
  21. Thread Author  Thread Author    #21  

    Default Re: Note 2 stuck on firmware upgrade encountered an issue screen

    f. reset was on as shown on the step by step in the link you gave me ill try it without the f.reset
  22. Thread Author  Thread Author    #22  

    Default Re: Note 2 stuck on firmware upgrade encountered an issue screen

    failed again said this
    <ID:0/004> Added!!
    <OSM> Enter CS for MD5..
    <OSM> Check MD5.. Do not unplug the cable..
    <OSM> Please wait..
    <OSM> I317MVLUCMK5_I317MOYACMK5_HOME.tar.md5 is valid.
    <OSM> Checking MD5 finished Sucessfully..
    <OSM> Leave CS..
    <ID:0/004> Odin v.3 engine (ID:4)..
    <ID:0/004> File analysis..
    <ID:0/004> SetupConnection..
    <ID:0/004> Can't open the serial(COM) port.
    <OSM> All threads completed. (succeed 0 / failed 1)
    had pda clicked on and auto reboot
  23. #23  
    Golfdriver97's Avatar

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    Default Re: Note 2 stuck on firmware upgrade encountered an issue screen

    Try downloading the file again.

    From a Sprint Moto X using AC Forums app

    Phone Timeline
    'If we could change ourselves, the tendencies in the world would also change.' - Mahatma Gandhi
    Community Guidelines and also here
  24. Thread Author  Thread Author    #24  

    Default Re: Note 2 stuck on firmware upgrade encountered an issue screen

    wheres a good site I can download drivers from downloaded 3 different roms
  25. #25  
    UJ95x's Avatar

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    Default Re: Note 2 stuck on firmware upgrade encountered an issue screen

    Quote Originally Posted by djpay10 View Post
    wheres a good site I can download drivers from downloaded 3 different roms
    Download Kies. That has the drivers included

    Sent from my Galaxy S4 running SlimKat 4.4.2
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan
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