Screen Won't Turn Off Automatically

[chuckawd]

Well, I think my days with my Note 2 are quickly coming to an end. The screen no longer turns off after getting a message or anything. The only way to turn it off is to manually lock the phone with the lock button. Any fixes?

Sent from my SCH-I605 using Tapatalk

 

[B. Diddy]

Welcome to Android Central! Do you mean that the screen would turn on when you got a text message, then turn off automatically? Or are you saying that with normal usage, the screen won't turn off after the idle time that you've set?

Do you have Smart Stay on? If it's on, then as long as you're looking at the screen, the screen will stay on.

Is this only happening when you're plugged in? If so, go to Settings>Developer Options​, and make sure the "Stay Awake" option isn't checked on.

 

[rwilliams05]

I do not have smart stay on and it is stuck on I just found and answer that to reboot the phone I just have to hold the power button and the down volume button for 7-10 seconds and that rebooted the phone so I am good now thanks for responding