Samsung Account - Cannot Restore my data - Failed to complete due to network error. What should I do?

A

AC Question

Samsung Account - Cannot Restore my data - Failed to complete due to network error

I cannot restore back my contacts from Samsung Account after repair my Samsung Note 2 - GT N7100

I tried

With regards to your query, if you are facing an issue with your Samsung account on your device, we would advise to remove your Samsung account and add it back again. If the issue still persist, you may clear the data and cache of the account under settings > application manager > ALL > Samsung account. Please ensure you are connected to a strong wifi signal and your firmware is up to date.

still not working.