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  1. Thread Author  Thread Author    #1  

    Default Note 3 screen freeze

    Hey guys my note 3 sometimes just freezes .. Please help.

    Posted via Android Central App
  2. #2  

    Default Re: Note 3 screen freeze

    Probably need more details....

    Sent from my Note 3 on AT&T
    Note 3 on AT&T
  3. #3  

    Default Re: Note 3 screen freeze

    Quote Originally Posted by rohit 51 View Post
    Hey guys my note 3 sometimes just freezes .. Please help.

    Posted via Android Central App
    Could be an app you installed causing it?

    Try removing some of the apps before it started happening.

    Or if it started doing it fresh out of the box try a factory reset might fix it.

    Tappin From My N3
  4. Thread Author  Thread Author    #4  

    Default Re: Note 3 screen freeze

    Thanks for the reply. Hardly have installed a few games and some applications. Lot of memory still there. Killing background applications regularly with cc cleaner. And still it freezes sometimes. Otherwise the phone is super quick

    Posted via Android Central App
    Myat K-Phoenix likes this.
  5. #5  

    Default Re: Note 3 screen freeze

    Quote Originally Posted by rohit 51 View Post
    Thanks for the reply. Hardly have installed a few games and some applications. Lot of memory still there. Killing background applications regularly with cc cleaner. And still it freezes sometimes. Otherwise the phone is super quick

    Posted via Android Central App
    Was it doing it out of the box? Or after you downloaded some apps?

    Tappin From My N3
  6. Thread Author  Thread Author    #6  

    Default Re: Note 3 screen freeze

    Out of the box . !!

    Posted via Android Central App
  7. Thread Author  Thread Author    #7  

    Default Re: Note 3 screen freeze

    Day 2 or day 3 it started freezing. And I had hardly installed applications or games

    Posted via Android Central App
  8. #8  

    Default Re: Note 3 screen freeze

    Quote Originally Posted by rohit 51 View Post
    Day 2 or day 3 it started freezing. And I had hardly installed applications or games

    Posted via Android Central App
    So you didn't install any apps or games on the first day? If it started freezing on day 2

    Sent from my SAMSUNG-SGH-I337 using Tapatalk 4
  9. Thread Author  Thread Author    #9  

    Default Re: Note 3 screen freeze

    Just a few applications. Fb , wats app. Nothing much I guess

    Posted via Android Central App
  10. #10  

    Default Re: Note 3 screen freeze

    Quote Originally Posted by rohit 51 View Post
    Just a few applications. Fb , wats app. Nothing much I guess

    Posted via Android Central App
    So then it didn't freeze out of the box if it started freezing on day 2 or 3 and you had apps/games installed. All it takes is 1 bad app. Try a factory reset and monitor after you download an app to see if it continues.

    Sent from my SAMSUNG-SGH-I337 using Tapatalk 4
  11. Thread Author  Thread Author    #11  

    Default Re: Note 3 screen freeze

    Thank you. Will try ..

    Posted via Android Central App
  12. #12  

    Default Re: Note 3 screen freeze

    Quote Originally Posted by rohit 51 View Post
    Thank you. Will try ..

    Posted via Android Central App
    Good luck! Let us know if it fixes.

    Sent from my SAMSUNG-SGH-I337 using Tapatalk 4
  13. #13  

    Default Re: Note 3 screen freeze

    Mine did the same thing and did a factory hard reset. I noticed it doing it more after downloaded another clock app. Once I erased and factory reset have not noticed again so far

    Sent from my SAMSUNG-SM-N900A using Tapatalk 4
  14. #14  

    Default Re: Note 3 screen freeze

    Meant to add noticed it freezing a lot when trying device on. It took a bit to use if that makes sense. I had no screen lock on at the time. As stated restoring device from factory cured my freezing and also cured issues I had with device synching with galaxy gear.

    Sent from my SAMSUNG-SM-N900A using Tapatalk 4
  15. #15  

    Default Re: Note 3 screen freeze

    If you want to be the first kid on the block with the new toy, high prices and glitches is the price you pay for being an early adopter...something I refuse to do.
  16. #16  

    Default Re: Note 3 screen freeze

    Quote Originally Posted by kinster02 View Post
    All I can say is that's the price you pay for being an early adopter...something I refuse to do.
    I disagree mine has not frozen again since reboot

    Sent from my SAMSUNG-SM-N900A using Tapatalk 4
  17. #17  

    Default Re: Note 3 screen freeze

    I didn't say all, but they usually pop up in the early stages.
  18. #18  

    Default Re: Note 3 screen freeze

    my friend also bought note3 and he called me twice and said the note3 has freeze
    but he also mentioned that it freeze when there is no reception!!

    i don't know what is going on samsung it letting people down so much lately
  19. #19  

    Default Re: Note 3 screen freeze

    It has everything to do with index services & sd card. I recently upgraded to Note 3 - and it froze up within minutes of leaving the store. Thinking, perhaps, that a firmware update was imminent, I worked with it but the freeze and lag times increased in both frequency and duration. I returned to the verizon store, and thankfully it acted up while there so no question about the exchange. The new in box replacement worked flawlessly at first, but within a couple of hours the freeze up and lag commenced plus a lot of heat near battery. Not knowing cause, I googled problem and found this thread - so thank you for reporting your issues. And somewhere in this thread - someone mentioned "index service", and how samsung treats that operation. Well, samsung index service is much like Windows index service, it scans all drives to optimize placement of material for ease of access - probably a more technical description exists, but this works for me. Another mention concerned SD card. I pulled my 16gb sd card, and - viola - go figure, the Note 3 came alive and worked FLAWLESSLY, continuing to work as expected. This morning I put in an empty 4gb sd card, no problems. No lag, no freeze, Note 3 is a beautiful and fully capable work of art. As for apps, in addition to factory settings, I have added Fitness Pal, Extensions, Calculator +, Android Sensor Box - but temperature feature doesn't work on Samsung - so this app going byebye. And - no more heat - back of phone is cool to the touch. Conclusion - first unit out the door was working quad core overtime through index service as my 16 gb sd card was 3/4 full of pictures and pdf docs - and likely there is a corrupt pdf on the card, which Note 3 could not overcome - and likely put index service into a continuous loop accounting for lag, heat, and freeze.
    My suggestion is to remove sd card, first. Reboot, and run the phone without the sd card in place - to start. From my experience, changing the sd card is answer. Further, you can transfer old sd card information to computer, then transfer to phone if those files are needed. I am doing that now in small increments to ensure hassle-free operation. I hope my information is helpful, and look forward to reading your results.
    Cottco
    Thanked by:
    FLRubi 
  20. #20  

    Default Re: Note 3 screen freeze

    I had this exact issue and researched It vigorously and finally found a solution. I realized when I uninstalled my 'app killer' app then the phone stop freezing. Hope this helps!

    Posted via Android Central App
    Thanked by 2:
    Myat K-Phoenix likes this.
  21. #21  

    Default Re: Note 3 screen freeze

    Quote Originally Posted by kinster02 View Post
    If you want to be the first kid on the block with the new toy, high prices and glitches is the price you pay for being an early adopter...something I refuse to do.
    OK. Makes since. BUT, what if you wait to buy a phone, any phone, and it gets an update which breaks something that you love, what are you going to say then? Maybe..."Well, I was the 20th kid on the block with high prices still. That's the price you pay for waiting 5 months to buy this phone....something I won't do again...."

    Hint for you. Most phones have some sort of glitch after a major update...some after a minor update. This doesn't pertain to any 1 manufacturer or model. So why not be an adopter? At least you can enjoy it.
    Note 3 / Note 2 / S4 / Moto X / hTc ONE / LG G2
  22. #22  

    Default Re: Note 3 screen freeze

    Signal Fluctuation causing screen freeze
    I have a weird issue with my note 3 sm-9005. Every time my phone's gsm signal fluctuates, if i am working on ti at that time, the screen will freeze. the touch screen works fine on the on the lock screen i mean i can unlock the phone using the touch screen, but after that if the signal keeps fluctuating, i cant use the touch screen. Can someone please advise. Have done numerous factory resets and have flashed twice too. I am rooted but on stock rom and recovery.

    Is someone else having this weird issue or is it just me.
  23. #23  

    Default Re: Note 3 screen freeze

    Most of my issues are with the AT&T 'Messaging' and yes 'Messages' apps which seem to hang the phone. Also when i take my head away from the phone to hang up the screen stays black and i have to hold the right hand side button and reset to hang up a call. If this is the new Operating system it was not tested very well. Really hope the update is soon. I left Iphone for this and so far the apps do not out weight being able to just text and take calls!
  24. #24  
    MK Lu's Avatar

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    Default Re: Note 3 screen freeze

    If you can't get any methods, you can restart the original setting.
  25. #25  

    Default Re: Note 3 screen freeze

    Mine doing the exact same thing. I will finish a call and as I take it away from my head to end the call the screen stays black and sometimes freezes.

    Did this even before the firmware upgrade which was done a week ago. Thought this would solve the issue. Now looking at doing a total clean install with no Samsung apps.

    I only install the bare minimum of apps required otherwise the phone becomes cluttered with unnecessary and unused apps.
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