Help: saved, secured but not connected

Syakirin Aziz

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Oct 12, 2013
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Please help. I cannot connect to my home wifi. The wifi works fine with my laptop but not with note 3. how do I connect? I already tried renewing the passwords and restarting the phone and network but nothing changed. it says the network is saved and secured, but it cannot connect.
 

rrspikes

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May 15, 2011
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I had this issue with my 1st N3.

My N3's via wifi worked well inside the store when I bought it but wouldn't connect to any other wifi network no matter what I did.

I finally called T-Mobile and after doing everything they suggested, I was told to go back to the store and exchange it.

My current N3's wifi is working just as it should.

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