My old Note 2, and every other android device I've ever had for that matter, the screen would come on briefly when a text came in and I could look at the notification line and read a preview. This doesn't happen with my Note 3. I'm having other issues such as Wi-Fi never turning off in sleep mode, but I'm looking for something I can show Sprint for an exchange within the 14 day period since the other issues are harder to demonstrate. Thanks!