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  1. Thread Author  Thread Author    #1  

    Default Samsung Note 3: "Prevention Information" Message

    I have recently starting seeing this on my phone every hour or so, and always when I reboot.
    Samsung Note 3: "Prevention Information" Message-screenshot.jpg

    If I click OK it goes to my list of applications
    If I click cancel the message disappears for a while.
    I haven't clicked the "do not show for 30 days" option, as I'm trying to figure out why it is appearing, but will do so if all else fails
    No applications appear to be running at the time.

    New Note 3 phone. Unrooted.
    Any help will be appreciated. It's driving me mad.
  2. #2  

    Default Re: Samsung Note 3 "Prevention Information" Message

    I dont know which app is causing the popup, but you can go into security in general settings and uncheck verify apps.

    Did you side load an app? Do you have an eye patch and say things like "argh" or "shiver me timbers"
    MrMLK likes this.
  3. #3  

    Default Re: Samsung Note 3 "Prevention Information" Message

    Quote Originally Posted by randpost View Post
    Do you have an eye patch and say things like "argh" or "shiver me timbers"
    Good one.
  4. #4  
    msndrstood's Avatar

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    Default Re: Samsung Note 3 "Prevention Information" Message

    Same thing happening here. I deleted the two side loaded apps, so I'll see if it stops. It just started for me yesterday.

    Sent via The Big, Bad, Beautiful Note 3
  5. #5  
    Mr Bigs's Avatar

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    Default Re: Samsung Note 3 "Prevention Information" Message

    I haven't sideloaded anything and get it, started yesterday.

    Posted via Android Central App
  6. #6  
    msndrstood's Avatar

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    Default Re: Samsung Note 3 "Prevention Information" Message

    I deleted all the recent apps I downloaded, it's weird that we're all getting this same message all of a sudden.

    Sent via The Big, Bad, Beautiful Note 3
  7. #7  

    Default Re: Samsung Note 3 "Prevention Information" Message

    Tagging this thread, as I am getting this message as well. I checked the 30 day box. only apps installed by me are Shazam, HF Scientific Calculator, Google Sky Map and Lotus Notes traveller.
    spuddyboy likes this.
  8. #8  
    GtoJon's Avatar

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    Default Re: Samsung Note 3 "Prevention Information" Message

    All??? Confused, I am not & many others aren't

    Cheers, Jon

    Quote Originally Posted by msndrstood View Post
    I deleted all the recent apps I downloaded, it's weird that we're all getting this same message all of a sudden.

    Sent via The Big, Bad, Beautiful Note 3
  9. #9  
    msndrstood's Avatar

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    Default Re: Samsung Note 3 "Prevention Information" Message

    Consider yourself lucky, it's annoying.

    Sent via The Big, Bad, Beautiful Note 3
    alhc78 likes this.
  10. #10  

    Default Re: Samsung Note 3 "Prevention Information" Message

    i get this message too and it just recently started, i had downloaded a game i have always played called kingdoms of camelot, my bank app, facebook and facebook messenger and those are still on my phone, and i had whatsapp, skymap, and touch which i uninstalled trying to get that damn message to diappear... all apps have been downloaded from play store... help guys i dont wanna have to reset
  11. #11  

    Default Re: Samsung Note 3 "Prevention Information" Message

    I have Note 3 (SM-N9005), unrooted, have the same message. When I unmarked "Unknown sources" the message disappeared.
    msndrstood likes this.
  12. #12  

    Default Re: Samsung Note 3 "Prevention Information" Message

    Can you be a bit more specific? I'm a noob, and don't know what menu you are referring to.
  13. #13  
    msndrstood's Avatar

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    Default Re: Samsung Note 3 "Prevention Information" Message

    Under the General tab, scroll down to Security, uncheck install apps from unknown sources. This disables the ability to download any app that is NOT from the Play store, e.g. Amazon. It has stopped the pop up that some are receiving.

    Sent via The Big, Bad, Beautiful Note 3
  14. #14  

    Default Re: Samsung Note 3 "Prevention Information" Message

    Quote Originally Posted by msndrstood View Post
    Under the General tab, scroll down to Security, uncheck install apps from unknown sources. This disables the ability to download any app that is NOT from the Play store, e.g. Amazon. It has stopped the pop up that some are receiving.

    Sent via The Big, Bad, Beautiful Note 3
    Gotcha. Unfortunately for me, this was already unchecked. Thanks anyhow!
  15. #15  

    Default Re: Samsung Note 3 "Prevention Information" Message

    Seems to be Knox ... there is an app Knox Disabler in Play Store for rooted phones ...
    http://forums.androidcentral.com/sho....php?p=3176966
  16. #16  

    Default Re: Samsung Note 3 "Prevention Information" Message

    Same problem here. Didn't start until I installed the most recent update. I did a complete reset and haven't had the problem since.
  17. #17  

    Default Re: Samsung Note 3 "Prevention Information" Message

    It's Knox.

    Sent from my T-Mobile Note 3 using AC Forums.
  18. #18  

    Default Re: Samsung Note 3 "Prevention Information" Message

    my note 3 started to annoy me too.
    If you scroll down the notification bar and longpress on the "prevention Information" it will show u which app is causing it!! The strange thing is the app which was causing the problem was "KNOX notification manager" but i already deactivated it!
    horsemzb and rey_1178 like this.
  19. #19  

    Default Re: Samsung Note 3 "Prevention Information" Message

    This just started happening to me too! How do I fix this? I have unknown apps unchecked and Knox is disabled already thanks to AT&T. This pop up is so annoying!

    ETA: You can recreate this message by switching your wifi off/on. I long pressed the notification and it took me to Knox Notification Manager but have no way of shutting that off!
  20. #20  

    Default Re: Samsung Note 3 "Prevention Information" Message

    Hi All, same here, mine is a note 3 N9005 uk three network phone.

    Sent from my SM-N9005 using Tapatalk
  21. #21  

    Default Re: Samsung Note 3 "Prevention Information" Message

    i have had the same problem. but i found when away from my home wi-fi it didn't send message the min. i pull in driveway wi-fi connects and i get the message right away.
  22. #22  

    Default Re: Samsung Note 3 "Prevention Information" Message

    Have you tried to turn off Knox as a device administrator? Settings>general>security>device administrators. Uncheck Knox and see if that makes it go away

    Sent from my SAMSUNG-SM-N900A using Tapatalk
  23. #23  

    Default Re: Samsung Note 3 "Prevention Information" Message

    Interesting, I was about to open a thread on this, strange that so many others are seeing the same thing... I have not sideloaded anything, so I assume knox is being over protective as some say. Having said so, I have knox disabled as a device manager, so I am not sure how to fix it.

    Sent from my Samsung Galaxy Note 3 via Tapatalk
  24. #24  

    Default Re: Samsung Note 3 "Prevention Information" Message

    Started happening to me also. It's irritating
  25. #25  

    Default Re: Samsung Note 3 "Prevention Information" Message

    Just started on mine this morning
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