Camera Photos Disappearing Without deleting them! PLEASE HELP!
Now this is really weird but I have noticed that my all my camera photos and videos on my Samsung Galaxy Note 3 that were saved in the default folder named "Camera" keep disappearing. I have the Android version 4.3 (Jelly Bean) and I tried everything to retrieve them such as looking in the DCIM folder, connecting my phone to my computer and browsing, search using My Files and even contacting Samsung support in live chat but have not had any luck.This has happened for two times now and every time it happens I noticed that the only pictures remain are the ones I took right before everything disappeared.
However, all my other pictures in other folders such as Bluetooth, Download, Instagram, Screenshots, What'sApp...etc. are still there. I'm storing the camera photos on the internal phone memory since I don't have SD card installed. I read somewhere that maybe this is caused by an App conflict or App syncing photos and delete them from the phone but I'm not sure which App this might be since I'm not using Facebook App. I also searched Dumpster to rule out the possibility that I might have mistakenly deleted them but nothing either.
I checked the free internal memory and it's 20GB so it's not full either. Please help I really don't know what to do
My installed apps are:
AllShare Cast Dongle S/W Up
Google Play Services
SketchBook for Galaxy
Plus the regular Samsung default apps.
Phone model number: N9005XXUDMJ7
- 12-13-2013, 09:23 AM #3
- 01-16-2014, 07:15 PM #5
- 01-16-2014, 07:19 PM #6Banned
- 508 Posts
Re: Camera Photos Disappearing Without deleting them! PLEASE HELP!
Have you checked if they've been corrupted? It can happen. It used to happen to my Amaze, until I decided to delete the thumbnails(installed diskusage, then deleted them from the dcim folder) and I have no more corrupt photos.
Have you tried using G Photos or other gallery apps?
Sent from HTC Note Ultra Pro on T-Mobile
- 01-16-2014, 07:26 PM #7
- 01-16-2014, 07:53 PM #8
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