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  1. Thread Author  Thread Author    #1  

    Default Wifi not working at all on note 3

    So I got my note 3 just a few days ago. Everything seemed fine, even had 2 updates over wifi that day. But since the past 2 days my wifi just stopped working..

    When I turn on wifi I get a list for a second or 2 and then everything disappears. Doesnt matter where and also when Im standing next to a router.

    I tried turning off wifi power saving and factory resets but no luck. Is this a hardware problem?

    Thanks in advance
  2. #2  

    Default Re: Wifi not working at all on note 3

    Do you have bluetooth turned on, and are you trying to connect to wifi on 2.4ghz band. If so try turning off bluetooth and let me know what happens.

    Posted via Android Central App on my Note 3
    Craig
    Phone :: BB880>>BB9000>>Captivate>>Galaxy Note1>>Galaxy Note 3
    Tablet :: B&N Nook >> Xoom >> Nexus 10
    Game/Mini-PC :: Zealz G802 >> Ouya
  3. Thread Author  Thread Author    #3  

    Default Re: Wifi not working at all on note 3

    Bluetooth has been off all the time. I think I have both 2.4 and 5 GHz bands running on 2 routers.
  4. #4  
    Dog5000's Avatar

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    Default Re: Wifi not working at all on note 3

    This may also help. Check the access logs in your router to see if any clues for why the handshake between your Note 3 and router starts and then fails. Another thought is to triple check the authentication credentials and WiFi access point strings in your Note. They could have been changed or hosed during the upgrades.

    As a data point, I just got my Note 3 on Friday. One small OTA update showed up as I was leaving the store, and then I updated to the MJE build yesterday. WiFi working great so far, although I've only used my own router yet.
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  5. Thread Author  Thread Author    #5  

    Default Re: Wifi not working at all on note 3

    Quote Originally Posted by Dog5000 View Post
    This may also help. Check the access logs in your router to see if any clues for why the handshake between your Note 3 and router starts and then fails. Another thought is to triple check the authentication credentials and WiFi access point strings in your Note. They could have been changed or hosed during the upgrades.

    As a data point, I just got my Note 3 on Friday. One small OTA update showed up as I was leaving the store, and then I updated to the MJE build yesterday. WiFi working great so far, although I've only used my own router yet.
    The problem is like I said: I can't even get a list of Routers in range... Its just empty. I used to get a list of routers for 1 second but now I can't even get that...
  6. #6  

    Default Re: Wifi not working at all on note 3

    Try resetting your router, and if that does not work, then try a factory reset on the phone.

    As soon as I enable wifi, I get listing of all available routers in my area.
  7. Thread Author  Thread Author    #7  

    Default Re: Wifi not working at all on note 3

    Quote Originally Posted by blitz118 View Post
    Try resetting your router, and if that does not work, then try a factory reset on the phone.

    As soon as I enable wifi, I get listing of all available routers in my area.
    Already tried factory resets as I said in my original post. And the problem isnt with a particular router. It does not find any router, not mine, not my neighbour's. Nothing.
  8. #8  
    Dog5000's Avatar

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    Default Re: Wifi not working at all on note 3

    Quote Originally Posted by Burbanana View Post
    The problem is like I said: I can't even get a list of Routers in range... Its just empty. I used to get a list of routers for 1 second but now I can't even get that...
    What happens if you use the "Add Wi-Fi network" option to manually add in the correct authentication parameters and credentials for your router?
  9. #9  

    Default Re: Wifi not working at all on note 3

    It seems as if your WiFi radio failed and you may be due for a replacement phone. Not the option you're looking for but it's odd that it's not finding any networks.

    Samsung Galaxy Note 3 using Tapatalk
  10. Thread Author  Thread Author    #10  

    Default Re: Wifi not working at all on note 3

    Will try this
  11. Thread Author  Thread Author    #11  

    Default Re: Wifi not working at all on note 3

    Quote Originally Posted by Eclipse2K View Post
    It seems as if your WiFi radio failed and you may be due for a replacement phone. Not the option you're looking for but it's odd that it's not finding any networks.

    Samsung Galaxy Note 3 using Tapatalk
    Yeah exactly. I will go to a samsung service point to see what the damage is after manually trying to add network

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