This app definitely is the ultimate protection if you're rooted.
Sent from my T-Mobile Note 3 using AC Forums.
Factory data reset in recovery doesn't require a password.
Sprint can track the imei if it is used. Though if the theif changed the imei, then even Sprint can't track it
Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
I see thanks for the info , dont know that since i havent tried to reset my note 3 ... maybe samsung can implement adding a samsung account password before resetting their samsung device
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They have, you can find it under settings> security> reactivation lock. If this is checked, your device cannot be reactivated except by a Samsung service centre, and if you have told Samsung it's stolen, you should get it back.
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That is not an option in my Verizon Samsung Galaxy Note 3. Perhaps other variants have it though
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I'm dealing with this now for my mother. She lost her Galaxy S3 earlier this morning and I found a way to locate it, but can't get a close enough read on it via GPS to recover the phone. The phone has moved significantly from where it was most likely lost, so someone has definitely stolen it. The most irritating part is my mother has been fighting cancer and she's not in the best physical condition to begin with.
For future reference, I suggest using Android Device Manager (I tried Samsung's app and it sat for about 20 minutes trying to locate the device). For some reason I can drill down to the exact house my phone is (it's at my house of course), but my mother's device only gives me a 1 mile radius for its location. This is the last location reported on my mother's stolen phone. Sure would be nice if it drilled down far enough for me to give this piece of garbage some "seasons greetings".
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Did your mum set up the SIM change alert in security settings? If she did then any new number will be forwarded to the number she selected.
I believe there's an app or two which can be installed retrospectively to locate the device too, sadly I don't know what it's called but I'm sure others might if you make a new posting.
Remember, device manager will only work when Wi-Fi it's switched on - so keep trying.
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She's not tech savvy enough to initiate that setting. I was actually able to locate my phone right down to the house without wifi, granted this was AFTER I had already engaged Android device manager in the settings. I pushed a few apps to the device through Google's play store, but I think the person that stole the device has already either disabled the device or wiped it. I sure would like 10 minutes in a dark alley with that person....
Android Lost & Lookout are two apps you can install retrospectively to help locate your device. You need a computer & another smartphone , they're in the Play Store & no doubt instructions are there, or head over here How to Locate Your Unprotected Android Device | TechHive
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For Verizon customers, is the VZ Protect app that's built-in any good?