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Note 3 Pictures and Videos Will Not Open In Gallery
I'v had my note 3 for just about 3 months. Originally the pictures and videos would play perfectly fine in Gallery. But over time, every once in awhile a picture or video would go black and say, "file not supported". I couldnt open it or play it at all. And as time has progressed, it does it to more and more photos and videos more frequently. And now its come to the point where the last 50 or so pictures and videos have gone black and say not supported. Its not every single picture that is like this though. I have tried a lot to try to get the pictures and videos to work. I checked also, to see if the format had changed, but all the pictures are still JPEGs, and all the videos are .MP4s. I tried backing them up to google plus, but they still wouldn't open. I tried downloading them onto my pc, they wouldn't open from there. I tried taking the battery, sim, and sd out for 10 minutes. I went through the sd to see if there was anything wrong with it, but everything else plays fine off of it; I.E: apps, music, other pictures, videos, contacts. I tried sending them in messages, on other apps, email, and uploading to facebook, none worked. I factory reset my phone, and its still doing it. I tried downloading RAWDroid (the app) and opening the pictures from that, and i was able to pull up a few images, only several, from there. So I still have a whole lot of pictures/videos I have taken that I can't see or access or send or anything. Anyone know of a fix for this! I would like to be able to open the videos and pictures I have without loosing them! thanks! And these are pictures and videos taken on the phone!