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  • 1 Post By MissMystikle
  1. Thread Author  Thread Author    #1  

    Default Note 3 lock screen notification issue

    I just got my Note 3 last week and am still getting used to Jelly Bean touchwiz. I've noticed that when a notification appears on my lock screen and I tap it to try and open it, it doesn't open but rather pops up a transparent white box instead. I have to swipe the white box to unlock the phone and be taken to the application that corresponds to that notification. I have attached a screenshot of what the big white box looks like when I tap the notification.

    Is this normal? On my old Galaxy S2, you could just tap a notification and it would go. Is the Note 3 just weird like that?

    Thanks!
    Attached Thumbnails Attached Thumbnails Note 3 lock screen notification issue-2013-12-29-21-55-01.jpg  
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    boudicca00 likes this.
  2. #2  

    Default Re: Note 3 lock screen notification issue

    Mine does the same thing and never have I been able to figure it out. Any one got any ideas?

    Posted via Android Central App
    Note 3 / Note 2 / S4 / Moto X / hTc ONE / LG G2
  3. #3  

    Default Re: Note 3 lock screen notification issue

    I get the same thing, I would love to know why.
  4. #4  
    Johnly's Avatar

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    Default Re: Note 3 lock screen notification issue

    You have "swipe to unlock" set, so no matter what, you have to *swipe to unlock*

    Sent from my SM-N900V using Tapatalk
  5. #5  

    Default Re: Note 3 lock screen notification issue

    Quote Originally Posted by Johnly View Post
    You have "swipe to unlock" set, so no matter what, you have to *swipe to unlock*

    Sent from my SM-N900V using Tapatalk
    Bummer. We can't view text through the lock screen?

    Sent From My Samsung Note 3 using Tapatalk
  6. #6  
    Johnly's Avatar

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    Default Re: Note 3 lock screen notification issue

    Quote Originally Posted by JellyBeanGurl View Post
    Bummer. We can't view text through the lock screen?

    Sent From My Samsung Note 3 using Tapatalk
    Go to text message icon, then open that, then menu, then the more settings tab, and enable preview. Text will then show content.

    Sent from my SM-N900V using Tapatalk
  7. #7  

    Default

    I think I figured this out. If you tap the message on the lock screen and that box appears below, swipe inside the box that appears below the text notification and it will automatically go to the message.

    EDIT:
    I'm sorry. I just reread your post and I miss understood. I was having the same issue and figured out the white box just a day or so ago. I agree with you I wish I could go directly without the swiping of the white box.


    Posted via Android Central App
    Last edited by Suertetres; 12-30-2013 at 11:53 PM.
  8. #8  

    Default Re: Note 3 lock screen notification issue

    Go to "settings" then "lock screen". Under "screen security" choose screen lock: none.

    This will disable the swipe to unlock.
  9. #9  
    Johnly's Avatar

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    Default Re: Note 3 lock screen notification issue

    Quote Originally Posted by sux2bu View Post
    Go to "settings" then "lock screen". Under "screen security" choose screen lock: none.

    This will disable the swipe to unlock.
    Yup.

    Sent from my SM-N900V using Tapatalk

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