WiFi Issues in Note 3

EpicInYourFace

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May 24, 2013
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I just recently bought a Note 3 , and i am starting to experience WiFi issues
I have 2 routers both which are having a problem with my note 3

1st: Cisco E900
Problem: The note 3 connects but internet does not work , it says DNS error but it is working on every other device

2nd : Some random router
Problem: Whenever i try to connect , it connects but it keeps on saying Obtaining Ip address after 5 minutes it gives an error saying that my internet connection is too slow to connect
 

nayan350

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Jan 22, 2014
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I fixed my problem. I am using connectify in my laptop. But my note 3 shows unstable wifi connection. Then I updated my laptop wifi driver. Then in note 3 I off wifi power saving mode by dialing *#0011#. Then I unchecked all notifications in the wifi advanced menu. That's it.
 

kevinm1000

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Jan 27, 2014
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I am having very similar problems with my Note 3 after updating to Android 4.4.2
I can not connect to a secure wifi with password, the signal is strong however the device keeps trying to connect and eventually "Authentication error Occurred" appears
I can connect through web based wifi in pubs and restaurants but not through this secure connection.
It appears that the password typed into my device is not recognised by the wifi (I am using the correct password)
I have tried the *#0011# to no avail
 

Nick Talsma

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Feb 17, 2014
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+1 for Nayan's solution, the main issue at hand definitely seems to be tied to the "Power Saving Mode" on the WiFi. I've tried a ton of things suggested by service techs and community members alike and this is the first idea that's done anything to help so far. If you look around, a number of forums are flooded with Note 3 users having this same issue regardless of service provider or router manufacturer and most threads still don't contain a helpful answer, so hopefully this one will bubble up to the developers for Google/Samsung to help isolate the source of the problem. Thanks for posting!
 

Alain_A

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Oct 15, 2013
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I fixed my problem. I am using connectify in my laptop. But my note 3 shows unstable wifi connection. Then I updated my laptop wifi driver. Then in note 3 I off wifi power saving mode by dialing *#0011#. Then I unchecked all notifications in the wifi advanced menu. That's it.


how did you get that???? or find???

Although I never had a problem with my wifi at home. It is good to know
 

nayan350

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Jan 22, 2014
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I am having very similar problems with my Note 3 after updating to Android 4.4.2
I can not connect to a secure wifi with password, the signal is strong however the device keeps trying to connect and eventually "Authentication error Occurred" appears
I can connect through web based wifi in pubs and restaurants but not through this secure connection.
It appears that the password typed into my device is not recognised by the wifi (I am using the correct password)
I have tried the *#0011# to no avail

Always use update wifi driver in PC and update your router software. When using wifi you should off mobile data network. Also off wifi power save mode by dailing *#0011# then press menu (left button) then see wifi option. That's it.
 

lattemaker

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Oct 2, 2011
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I was having a similar problem so I did what you did and dialed *#0011# and turned off power saving. It worked! I also noticed that for my wifi network it said connected to 802.11n. I have a 802.11ac network, doesn't the note support 802.11ac? Why isn't it connected to that?

Sent from my SAMSUNG-SM-N900A using AC Forums mobile app
 

Alain_A

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Oct 15, 2013
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I fixed my problem. I am using connectify in my laptop. But my note 3 shows unstable wifi connection. Then I updated my laptop wifi driver. Then in note 3 I off wifi power saving mode by dialing *#0011#. Then I unchecked all notifications in the wifi advanced menu. That's it.

I was asking how did you know to dial that number??
 

nayan350

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Jan 22, 2014
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I was having a similar problem so I did what you did and dialed *#0011# and turned off power saving. It worked! I also noticed that for my wifi network it said connected to 802.11n. I have a 802.11ac network, doesn't the note support 802.11ac? Why isn't it connected to that?

Sent from my SAMSUNG-SM-N900A using AC Forums mobile app
Note 3 supports Wi-Fi 802.11 a/b/g/n/ac, dual-band, DLNA, Wi-Fi Direct, Wi-Fi hotspot. May be something wrong.
 

Sabah Uddeen

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Jun 28, 2014
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I am having very similar problems with my Note 3 after updating my phone
I can not connect to a secure wifi with password, the signal is strong however the device keeps trying to connect and eventually "Authentication error Occurred" appears
I can connect through web based wifi in pubs and restaurants but not through this secure connection.
It appears that the password typed into my device is not recognised by the wifi (I am using the correct password):(
 

jlh73

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Jun 17, 2012
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Mine did the same thing. Tried everything. Finally just got it exchanged. Works perfect now.

Sent from my LG-D950 using AC Forums mobile app
 

Selvak

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Nov 26, 2014
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Hi i bought Note 3 Neo. Model - SM-N750 4 months before it was nicely working since from the beginning but today when i reached my room mobile internet not connected i checked and done as per your instruction but still its not connecting. If i am going to wifi and type my wifi password its connecting and next 5th second its automatically disconnecting. Need your assistance to resolve this issue. Awaiting your response. Thanks, Selva
 

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