1. sukesh123's Avatar
    Hi,
    I need an urgent help. I just updated my note 3 with official kitkat 4.4.2 update from samsung.
    the update finished successfully but on restarting for the first time my phone is rebooting again and again automatically.
    just after starting it says head phones disconnected ..enabling power mode and then voila it will reboot and restart automatically.
    Again this cycle is ongoing since the time i update the note to 4.4.2.
    I am not able to do anything on the phone as it seems to have gone in to an infinite loop cycle of restarting again and again.

    please help and provide suggestions as to what i can do to solve this issue.

    Sukesh
    01-26-2014 10:47 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Have you tried booting into recovery and wiping the cache partition? Reset: Samsung Galaxy Note 3 | T-Mobile Support
    01-26-2014 11:10 AM
  3. sukesh123's Avatar
    Hi,
    Thanks for your reply. I tried doing that but still the same issue.
    The problem seems to be the SIM. When i remove the SIM and then restart my phone it is starting properly and then not rebooting again.
    but when i Place my SIM inside it seems to go again in the same cycle of restarting again and again.
    it was fine uptil i update the veriosn to 4.4.2.

    Sukesh

    Welcome to Android Central! Have you tried booting into recovery and wiping the cache partition? Reset: Samsung Galaxy Note 3 | T-Mobile Support
    01-26-2014 11:18 AM
  4. B. Diddy's Avatar
    Are you able to get a replacement SIM from your provider?
    01-26-2014 11:22 AM
  5. sukesh123's Avatar
    Hi,
    thanks. I Did a factory reset for my phone. And now it is working fine with the SIM installed. I dont know why this happened maybe some bug.
    B. Diddy likes this.
    01-26-2014 09:08 PM
  6. JohnW78's Avatar
    Hi,

    I have the same rebooting issue, resolved without a sim card installed, installing any sim makes it boot loop.

    I'm really loathed to do a factory reset - is there a good guide to back everything up properly so I can reset the phone and everything is transparent?

    TIA,

    John.
    01-26-2014 10:18 PM
  7. B. Diddy's Avatar
    Welcome to Android Central! This support page might be helpful: Backup & restore: Samsung Galaxy Note 3 | T-Mobile Support
    JohnW78 likes this.
    01-26-2014 10:23 PM
  8. JohnW78's Avatar
    Oh the other thing that works, is if you slap it into airplane mode real quick then its ok, as soon as you enable cellular even with with data off it bootloops
    01-26-2014 10:48 PM
  9. sukesh123's Avatar
    hi John,
    I tried everything. removing the SIM will only make it work temporarily. As soon as i put my SIM back in the same bootloop thing happens.
    i had already done a backup before updating to kitkat so was able reinstall everything.
    but i cant find any solution or to why this happening anywhere on the net.
    01-27-2014 03:20 AM
  10. JohnW78's Avatar
    I did the dreaded reset last night - thanks to the back up link it went relatively smoothly - nothing important lost and a fully operational phone again!

    Thanks!
    01-28-2014 01:49 AM
  11. prabhu2592's Avatar
    Hey guys...i am facing rebbot prob after updatin ma note 3 to kitkat. It reboots itself every 1 r 2 days. I have cleared the cache partition and have done factory reset. 2 days it wrked fyn nd den again it restarted when using samsung video player. And a new problem arised today......am unable to view the message in the s view window. It juz shows new message icon but i cudnt slide to left 2 c d message details. Gonna hate samsung for releasing unstable update if it continues like dz. I never experienced any problem like dz n android 4.3.....missin 4.3 in note 3
    02-05-2014 05:37 AM
  12. Shantanu Pandey1's Avatar
    hi i am facing same issue u got any solution ?
    02-12-2014 11:46 PM
  13. stackberry369's Avatar
    Hey guys...i am facing rebbot prob after updatin ma note 3 to kitkat. It reboots itself every 1 r 2 days. I have cleared the cache partition and have done factory reset. 2 days it wrked fyn nd den again it restarted when using samsung video player. And a new problem arised today......am unable to view the message in the s view window. It juz shows new message icon but i cudnt slide to left 2 c d message details. Gonna hate samsung for releasing unstable update if it continues like dz. I never experienced any problem like dz n android 4.3.....missin 4.3 in note 3
    blame your carrier. .not Samsung.

    Posted via Android Central App
    02-13-2014 12:24 AM
  14. rokei's Avatar
    hi,
    how u solved this problem?
    i got same problem with my note3.
    02-24-2014 06:43 AM
  15. stackberry369's Avatar
    hi,
    how u solved this problem?
    i got same problem with my note3.
    I have the headphones disconnected problem lol

    Posted via Android Central App
    02-24-2014 10:32 AM
  16. CombatChicken's Avatar
    i have the same problem my note 3 restarts every day. I have the SM-9005 international version, ive the problem since the 4.4.2 update
    look-fast likes this.
    03-04-2014 03:46 AM
  17. lizanicol's Avatar
    Mine restarts it's self since the upgrade to kitkat. It's not continuous, but fairly frequently. It's just really annoying, gcloud is a brilliant free app, it backs up everything, settings, pics, texts etc. My note 2 was faulty and I had loads of factory resets, but didn't lose anything. Love my note 3 as it's replacement!
    look-fast likes this.
    03-24-2014 05:58 PM
  18. HothTron's Avatar
    KitKat on Note 3' has been causing lots of users issues, I had to go through 3 note 3's until I finally just stuck with Jelly Bean with no issues.
    03-24-2014 06:01 PM

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