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  1. Thread Author  Thread Author    #1  

    Default Pls help how to back up my files

    Always got this error message. Need to transfer my files to new phone.
    Thanks

  2. #2  

    Default Re: Pls help how to back up my files

    Have you tried using a program called Helium? Its free and doesn't require your phone to be rooted.
    Paul
    Moderator Team Leader @ Android Central





  3. #3  

    Default Re: Pls help how to back up my files

    Quote Originally Posted by chloeshotmom View Post
    Always got this error message. Need to transfer my files to new phone.
    Thanks

    Dumb question, but did you contact rerware for support ?

    Sent from my SM-N900V using AC Forums mobile app
  4. Thread Author  Thread Author    #4  

    Default Re: Pls help how to back up my files

    Quote Originally Posted by daves221 View Post
    Dumb question, but did you contact rerware for support ?

    Sent from my SM-N900V using AC Forums mobile app
    I did. No reply.
  5. Thread Author  Thread Author    #5  

    Default Re: Pls help how to back up my files

    Quote Originally Posted by Paul627g View Post
    Have you tried using a program called Helium? Its free and doesn't require your phone to be rooted.
    My usb doesnt work right now. I read I need to connect my phone to computer using usb.
  6. #6  

    Default Re: Pls help how to back up my files

    Quote Originally Posted by chloeshotmom View Post
    My usb doesnt work right now. I read I need to connect my phone to computer using usb.
    Have you tried another microusb cable? I have had a problem with a cable working for charging but not for data connection. Swapping the cable fixed the problem.

    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
  7. Thread Author  Thread Author    #7  

    Default Re: Pls help how to back up my files

    Dont have any usb cable. Still waiting for the one I ordered online.

    i love my note 3
  8. #8  

    Default Re: Pls help how to back up my files

    Quote Originally Posted by chloeshotmom View Post
    Dont have any usb cable. Still waiting for the one I ordered online.

    i love my note 3
    You don't know of anyone with an Android or Windows phone or BlackBerry or palm/webos? Most of these devices are microusb

    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
  9. #9  

    Default Re: Pls help how to back up my files

    chloeshotmom,

    Try G Cloud. Download it from the Play Store and back up any files you wish on your old phone. Then when you get the new phone , download it onto the new phone from the play store, sign into your G Cloud account and it will have all the files you backed up, without using the USB cord. Hope it works for you, it was perfect for me!
    Last edited by johnmltb33; 01-31-2014 at 12:13 PM. Reason: Misspelling
  10. #10  
    TheMacs's Avatar

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    Default Re: Pls help how to back up my files

    Heard a lot of folks say the cable was guilty.

    I found the Palm/webOS cables to be far and away the best OEM cables I've used. Not only kept them all, I often use them in place of lousy cables provided with newer devices.

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