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  1. Thread Author  Thread Author    #1  

    Default Pls help how to back up my files

    Always got this error message. Need to transfer my files to new phone.
    Thanks

  2. #2  

    Default Re: Pls help how to back up my files

    Have you tried using a program called Helium? Its free and doesn't require your phone to be rooted.
  3. #3  

    Default Re: Pls help how to back up my files

    Quote Originally Posted by chloeshotmom View Post
    Always got this error message. Need to transfer my files to new phone.
    Thanks

    http://img.tapatalk.com/d/14/01/30/6amehe4y.jpg
    Dumb question, but did you contact rerware for support ?

    Sent from my SM-N900V using AC Forums mobile app
  4. Thread Author  Thread Author    #4  

    Default Re: Pls help how to back up my files

    Quote Originally Posted by daves221 View Post
    Dumb question, but did you contact rerware for support ?

    Sent from my SM-N900V using AC Forums mobile app
    I did. No reply.
  5. Thread Author  Thread Author    #5  

    Default Re: Pls help how to back up my files

    Quote Originally Posted by Paul627g View Post
    Have you tried using a program called Helium? Its free and doesn't require your phone to be rooted.
    My usb doesnt work right now. I read I need to connect my phone to computer using usb.
  6. #6  

    Default Re: Pls help how to back up my files

    Quote Originally Posted by chloeshotmom View Post
    My usb doesnt work right now. I read I need to connect my phone to computer using usb.
    Have you tried another microusb cable? I have had a problem with a cable working for charging but not for data connection. Swapping the cable fixed the problem.

    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
  7. Thread Author  Thread Author    #7  

    Default Re: Pls help how to back up my files

    Dont have any usb cable. Still waiting for the one I ordered online.

    i love my note 3
  8. #8  

    Default Re: Pls help how to back up my files

    Quote Originally Posted by chloeshotmom View Post
    Dont have any usb cable. Still waiting for the one I ordered online.

    i love my note 3
    You don't know of anyone with an Android or Windows phone or BlackBerry or palm/webos? Most of these devices are microusb

    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
  9. #9  

    Default Re: Pls help how to back up my files

    chloeshotmom,

    Try G Cloud. Download it from the Play Store and back up any files you wish on your old phone. Then when you get the new phone , download it onto the new phone from the play store, sign into your G Cloud account and it will have all the files you backed up, without using the USB cord. Hope it works for you, it was perfect for me!
  10. #10  
    TheMacs's Avatar

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    Default Re: Pls help how to back up my files

    Heard a lot of folks say the cable was guilty.

    I found the Palm/webOS cables to be far and away the best OEM cables I've used. Not only kept them all, I often use them in place of lousy cables provided with newer devices.

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