1. chloeshotmom's Avatar
    Always got this error message. Need to transfer my files to new phone.
    Thanks

    01-29-2014 04:55 PM
  2. Paul627g's Avatar
    Have you tried using a program called Helium? Its free and doesn't require your phone to be rooted.
    01-29-2014 05:21 PM
  3. daves221's Avatar
    Always got this error message. Need to transfer my files to new phone.
    Thanks

    http://img.tapatalk.com/d/14/01/30/6amehe4y.jpg
    Dumb question, but did you contact rerware for support ?

    Sent from my SM-N900V using AC Forums mobile app
    01-29-2014 05:26 PM
  4. chloeshotmom's Avatar
    Dumb question, but did you contact rerware for support ?

    Sent from my SM-N900V using AC Forums mobile app
    I did. No reply.
    01-29-2014 05:30 PM
  5. chloeshotmom's Avatar
    Have you tried using a program called Helium? Its free and doesn't require your phone to be rooted.
    My usb doesnt work right now. I read I need to connect my phone to computer using usb.
    01-29-2014 05:55 PM
  6. dpham00's Avatar
    My usb doesnt work right now. I read I need to connect my phone to computer using usb.
    Have you tried another microusb cable? I have had a problem with a cable working for charging but not for data connection. Swapping the cable fixed the problem.

    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    01-29-2014 09:59 PM
  7. chloeshotmom's Avatar
    Dont have any usb cable. Still waiting for the one I ordered online.

    i love my note 3
    01-29-2014 10:01 PM
  8. dpham00's Avatar
    Dont have any usb cable. Still waiting for the one I ordered online.

    i love my note 3
    You don't know of anyone with an Android or Windows phone or BlackBerry or palm/webos? Most of these devices are microusb

    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    01-29-2014 11:12 PM
  9. johnmltb33's Avatar
    chloeshotmom,

    Try G Cloud. Download it from the Play Store and back up any files you wish on your old phone. Then when you get the new phone , download it onto the new phone from the play store, sign into your G Cloud account and it will have all the files you backed up, without using the USB cord. Hope it works for you, it was perfect for me!
    01-30-2014 07:21 AM
  10. TheMacs's Avatar
    Heard a lot of folks say the cable was guilty.

    I found the Palm/webOS cables to be far and away the best OEM cables I've used. Not only kept them all, I often use them in place of lousy cables provided with newer devices.
    01-30-2014 12:05 PM

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