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  1. Thread Author  Thread Author    #1  

    Default Note 3: Device status custom and cannot update

    hi I bought brand new samsung note 3 N9005. When i tried to update the device it failed and showed device has been modified, when i browsed few webpages it showed device might be rooted and then I used few root checkers it showed device is "not rooted" and also I observed an "error" while changing it to recovery mode. So what might be the problem and how can I get the device status to normal.

    Thank you
    Last edited by NotJustAPhone; 02-02-2014 at 12:54 AM.
  2. #2  

    Default Re: Device status custom and cannot update

    Quote Originally Posted by Anil kumar 20 View Post
    hi I bought brand new samsung note 3 N9005. When i tried to update the device it failed and showed device has been modified, when i browsed few webpages it showed device might be rooted and then I used few root checkers it showed device is "not rooted" and also I observed an "error" while changing it to recovery mode. So what might be the problem and how can I get the device status to normal.

    Thank you
    i don't know what to tell you, mine says official under device status
  3. #3  
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    Default Re: Device status custom and cannot update

    Quote Originally Posted by Anil kumar 20 View Post
    hi I bought brand new samsung note 3 N9005. When i tried to update the device it failed and showed device has been modified, when i browsed few webpages it showed device might be rooted and then I used few root checkers it showed device is "not rooted" and also I observed an "error" while changing it to recovery mode. So what might be the problem and how can I get the device status to normal.

    Thank you
    You can try to reflash the stock ROM with Odin.

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