1. Chema Martin's Avatar
    I recently started using Kies on my windows laptop and, when trying to check for an upgrade for the first time, I got this error. I have got it ever since, and so I can't use Kies to try to get an update that way.

    Anybody getting this error? Any ideas on how to fix it?

    Thanks

    Sent from my Samsung Galaxy Note 3 via Tapatalk
    02-19-2014 03:52 AM
  2. anon8378318's Avatar
    Are you using Kies or Kies 3? Kies 3 supports Note 3 and any device on 4.3 and higher.

    Sent from my SM-N900P using Tapatalk
    02-19-2014 04:07 AM
  3. H3aTeRzz's Avatar
    are you using a stock or custom rom?
    02-19-2014 07:45 AM
  4. Chema Martin's Avatar
    I am using kies3, yes, and stock.

    Sent from my Samsung Galaxy Note 3 via Tapatalk
    02-20-2014 09:09 AM
  5. H3aTeRzz's Avatar
    Try to perhaps un-install Kies, and re-install. There could also be issues with your USB port, and or Sync Cable, try others if possible.
    02-20-2014 03:05 PM
  6. Chema Martin's Avatar
    I will, thanks!

    Sent from my Nexus 10 using Tapatalk
    H3aTeRzz likes this.
    02-21-2014 12:47 AM

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