1. shayma7's Avatar
    hii, I have a samsung galaxy note 1 phone, It shutted down all of a sudden, an im unable to start the phone ( only the logo SAMSUNG appears on the screen) , i think there is something wrong in the software. Is there any method I can recover or get my photos, videos and contacts before formatting the phone?
    02-22-2014 02:48 AM
  2. Golfdriver97's Avatar
    Welcome to the forums.
    I am not sure how with the Note 1, but you can try to search for how to reboot into recovery and just try clearing the system cache. That might help the booting issue.
    02-23-2014 09:38 AM

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