Note 3: What's wrong with my phone?

missdorado26

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Battery is draining like crazy. This is my screen shot. This is the fist time I've ever see the android tab so high uploadfromtaptalk1393904582422.jpg

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daves221

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Re: What's wrong with my phone?

Don't know, but your signal is very low and that doesn't help

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z06mike

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Re: What's wrong with my phone?

Just restart the phone and after a full charge it should be back to normal.

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Almeuit

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Re: What's wrong with my phone?

Just restart the phone and after a full charge it should be back to normal.

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I would try this.

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missdorado26

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Re: What's wrong with my phone?

When you say restart do you mean just turn it off and take the battery out? Or is there like a section in the phone that allows you to restart it?

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missdorado26

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Re: What's wrong with my phone?

Now this is what it looks like. What is media server? I restarted it and the battery is draining every couple min. Everything is off. No wifi blue tooth or motion options are on. My phone has been uploadfromtaptalk1393938577060.jpgfreezing a lot and last night took my phone 20 mim just to come up 5%.

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Almeuit

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Re: What's wrong with my phone?

Now this is what it looks like. What is media server? I restarted it and the battery is draining every couple min. Everything is off. No wifi blue tooth or motion options are on. My phone has been View attachment 106619freezing a lot and last night took my phone 20 mim just to come up 5%.

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I wouldn't judge the battery usage on 4 minutes.. There will be things there that may not normally be there with high percentages. Such as.. Media server could be any type of media being played.. Music, movies, etc. And it's so high because it's only been 4 minutes and that is the drain.

As for it charging slow does it do this with any other charger? Also what syncs do you have running?

Sent from my T-Mobile Note 3 using AC Forums.
 

missdorado26

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Re: What's wrong with my phone?

It says only 4 only minutes because I turned it off or restarted it. When I charge it with the charger it came with the battery drains very fast. When I charge it with another charger I see the charge last longer. It won't drain as fast.

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Almeuit

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Re: What's wrong with my phone?

It says only 4 only minutes because I turned it off or restarted it. When I charge it with the charger it came with the battery drains very fast. When I charge it with another charger I see the charge last longer. It won't drain as fast.

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The time stays even if the device is restarted. The only time the "time on battery" resets is when the phone hits 90% or higher.

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missdorado26

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Re: What's wrong with my phone?

Yes but my phone was at 99% at 731 when I took it off the charger. Since then it's been draining. Right now at 77% and it's been off the charger not even 2 whole hours

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Almeuit

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Re: What's wrong with my phone?

Yes but my phone was at 99% at 731 when I took it off the charger. Since then it's been draining. Right now at 77% and it's been off the charger not even 2 whole hours

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What does your screen on time look like?

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Almeuit

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Re: What's wrong with my phone?

Try tapping on the screen percentage when in the battery section and it'll show the screen time (example below).

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dpham00

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Re: What's wrong with my phone?

Android os drain has been a problem for some people these days including myself.

dpham00, Android Central Moderator
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Billybob Reid

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Re: What's wrong with my phone?

i have had mine for about a month. and this last week its like it wont charge even with being on the charger for days... it was discharging on the cord provided and they are sending me a new one.... when and used just the regular micro usb that came with my s3 that i traded in and some times it charges but other times it just stays at the same percentage. starting to get frustrated big time..... i have been diligent about unplugging it after i get to 100 precent... and i heard this battery was amazing with somewhat heavy use.... i havent seen it yet. but i do love my phone... i also did a master reset to see if it would help.. any recomendations
 

missdorado26

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So in the last week my charger was working slow. And finally last night it just wouldn't charge at all. Verizon should swap it out as I'm still in warranty right? I love the phone but have yet to see the great battery life that everyone talks about.

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