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  1. Thread Author  Thread Author    #1  

    Default S-Pen Not Working At All on Note 3

    My Galaxy Note 3 is stock and the pen is just not working at all. The screen is just not registering the S-Pen at all. It's also not detecting when I remove the S-Pen from its holster (however I switched off the option to disable pen detection when it was in the holster just in case, and restarted, but to no avail).

    I know the S-Pen was working when I first got my phone (about a month or two ago), but at some point between then and now, it stopped.

    Does anyone have any advice?

    Thanks.
  2. #2  

    Default

    Quote Originally Posted by etteling View Post
    My Galaxy Note 3 is stock and the pen is just not working at all. The screen is just not registering the S-Pen at all. It's also not detecting when I remove the S-Pen from its holster (however I switched off the option to disable pen detection when it was in the holster just in case, and restarted, but to no avail).

    I know the S-Pen was working when I first got my phone (about a month or two ago), but at some point between then and now, it stopped.

    Does anyone have any advice?

    Thanks.
    Can't offer you anything direct until someone sees this.

    What I can offer is a Wacom Test and a S-Pen Hover test I was shown on the phone. Apparently it may not be there depending on the carrier. Mine is factory unlocked, like yours, so should have it.

    Go to *#0*# it should come up.

    I cannot offer further info if you get fails. I get a first fail then all passes with the pen on the WACOM test, I am waiting to find out more. It's just off slightly.
  3. #3  

    Default Re: S-Pen Not Working At All on Note 3

    I have the same problem, if I understand you correctly. The S-Pen no longer produces a pointer on the screen and does not seem able to write or act on anything. Other S-Pens also do not work and my pen works on another Note3, so it has to be a problem with the device.

    The settings are all turned on, as far as I can tell....
  4. #4  
    tlo07's Avatar

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    Default Re: S-Pen Not Working At All on Note 3

    Do you think it would help to factory reset the device?


    Sent from my iPhone using Tapatalk
  5. #5  
    Rukbat's Avatar

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    Default Re: S-Pen Not Working At All on Note 3

    The phone is still under warranty. Bring it to the carrier's store and let them worry about the "why". (Make sure you have EVERYTHING backed up somewhere other than on the phone. They may opt to replace the phone.)

    It's an intellectually interesting problem, but I doubt they'll ever tell you what went wrong, unless they can fix it right there by resetting something or by replacing the pen. (I have no idea what's in the pen, but there's SOME circuitry, because there's a sensitivity control, so something could go wrong with it.)
  6. #6  

    Default Re: S-Pen Not Working At All on Note 3

    This happened to me today... Any suggestions?
  7. #7  

    Default Re: S-Pen Not Working At All on Note 3

    Quote Originally Posted by MrKain77 View Post
    This happened to me today... Any suggestions?
    The pins that came with the note 3 are for your s pen, try changing the tip

    Posted via Android Central App
  8. #8  
    tgt1's Avatar

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    Default Re: S-Pen Not Working At All on Note 3

    Did you find any solution to this problem. I am having the same problem.Note 3 S pen does not working at all. Please let us know how did you solve this issue. Thanks
  9. #9  

    Default Re: S-Pen Not Working At All on Note 3

    Quote Originally Posted by tgt1 View Post
    Did you find any solution to this problem. I am having the same problem.Note 3 S pen does not working at all. Please let us know how did you solve this issue. Thanks
    Have you tried with Air Command on?

    Sent from my SM-N9005 using Tapatalk Pro
  10. #10  

    Default Re: S-Pen Not Working At All on Note 3

    Quote Originally Posted by Tim Noyce View Post
    I have the same problem, if I understand you correctly. The S-Pen no longer produces a pointer on the screen and does not seem able to write or act on anything. Other S-Pens also do not work and my pen works on another Note3, so it has to be a problem with the device.

    The settings are all turned on, as far as I can tell....
    I'm having the same issue with my recently purchased note 4. Woke up today any my spen not working, works on other notes, just not my phone. Something is wrong with my screen... 😕

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