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  1. Thread Author  Thread Author    #1  

    Default Touchwiz has stopped working - Galaxy Note 3

    After the 4.4.2 update, I was having bad battery life. I did a factory restore.

    Re-downloaded everything, set the home screen back up, etc.

    Ever since then, every so often I will get "Touchwiz has stopped working". The home screen will then flash clear and pop back up, obviously the Touchwiz closing and re-opening. This has been going on for a week.

    Anyone have an idea why? Also having this problem? Is there a fix?

    I tried clearing cache and data for Touchwiz and setting everything back up, but still is doing it.

    Appreciate your help and feedback!
  2. #2  
    srkmagnus's Avatar

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    Default Re: Touchwiz has stopped working - Galaxy Note 3

    Quote Originally Posted by GoBucks2372 View Post
    After the 4.4.2 update, I was having bad battery life. I did a factory restore.

    Re-downloaded everything, set the home screen back up, etc.

    Ever since then, every so often I will get "Touchwiz has stopped working". The home screen will then flash clear and pop back up, obviously the Touchwiz closing and re-opening. This has been going on for a week.

    Anyone have an idea why? Also having this problem? Is there a fix?

    I tried clearing cache and data for Touchwiz and setting everything back up, but still is doing it.

    Appreciate your help and feedback!
    would suggest clearing the cache in recovery - with the device turned off, press and hold power on+volume up+home until the recovery loads. Use the volume keys to select clear cache and power to accept. Reboot and see if you are still having problems. Hope this helps .
    Golfdriver97 likes this.
  3. Thread Author  Thread Author    #3  

    Default Re: Touchwiz has stopped working - Galaxy Note 3

    Gave it a shot, will report my findings.

    Thanks for the help!
  4. #4  
    srkmagnus's Avatar

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    Default Re: Touchwiz has stopped working - Galaxy Note 3

    Quote Originally Posted by GoBucks2372 View Post
    Gave it a shot, will report my findings.

    Thanks for the help!
    Let us know how things go.

    Sent from my Nexus 5 using AC Forums mobile app
  5. Thread Author  Thread Author    #5  

    Default Re: Touchwiz has stopped working - Galaxy Note 3

    Quote Originally Posted by srkmagnus View Post
    Let us know how things go.

    Sent from my Nexus 5 using AC Forums mobile app
    So farsince the cache clear, no errors!

    I will continue progress updates, but so far so good. Thank you a ton!
  6. #6  
    srkmagnus's Avatar

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    Default Re: Touchwiz has stopped working - Galaxy Note 3

    Quote Originally Posted by GoBucks2372 View Post
    So farsince the cache clear, no errors!

    I will continue progress updates, but so far so good. Thank you a ton!
    Cool! Often times clearing cache will solve problems without having to factory reset. Hopefully that's the case here and the errors don't return.

    Sent from my Nexus 5 using AC Forums mobile app
    GoBucks2372 likes this.
  7. Thread Author  Thread Author    #7  

    Default Re: Touchwiz has stopped working - Galaxy Note 3

    It happened again today, so I am afraid that wasn't the solution.
    lisa68m likes this.
  8. #8  

    Default Re: Touchwiz has stopped working - Galaxy Note 3

    Do you have widgets set up on your homescreen/s? It may be one that is not compatible with Kit Kat.

    Sent from my SM-N900V using Tapatalk
  9. Thread Author  Thread Author    #9  

    Default Re: Touchwiz has stopped working - Galaxy Note 3

    SoundHound, Shazam, Flashlight, Weather Channel, ESPN, Twitter, Facebook, Stock Picture Frames, MLB At Bat, Stock music widget and the default clock/weather widget.
  10. #10  

    Default Re: Touchwiz has stopped working - Galaxy Note 3

    I would assume one of them is causing the issue. Clear the data from TouchWiz home and slowly add your widgets back. Give it some time before adding each one to see if you can narrow it down.

    Sent from my SM-N900V using Tapatalk
  11. Thread Author  Thread Author    #11  

    Default Re: Touchwiz has stopped working - Galaxy Note 3

    I just cleared the data and went back to.home screen and it did it still while back to default.

    It seems to do it when I exit an app and hit home multiple times.
  12. Thread Author  Thread Author    #12  

    Default Re: Touchwiz has stopped working - Galaxy Note 3

    Makes me think maybe I have something disabled? Don't think it's a widget.
  13. Thread Author  Thread Author    #13  

    Default Re: Touchwiz has stopped working - Galaxy Note 3

    I hit home while in, say Chrome or Tapa talk or whatever, then hit home three or four more times rapidly and the Touchwiz errors out.
  14. #14  
    srkmagnus's Avatar

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    Default Re: Touchwiz has stopped working - Galaxy Note 3

    Quote Originally Posted by z06mike View Post
    I would assume one of them is causing the issue. Clear the data from TouchWiz home and slowly add your widgets back. Give it some time before adding each one to see if you can narrow it down.

    Sent from my SM-N900V using Tapatalk
    I think you are right. Something is causing the problems. It could also be an app or service. Aside from the home button, keep an eye on what you are using.

    Sent from my Nexus 5 using AC Forums mobile app
  15. Thread Author  Thread Author    #15  

    Default Re: Touchwiz has stopped working - Galaxy Note 3

    Multiple back buttons leaving apps has done it too.
  16. #16  

    Default Re: Touchwiz has stopped working - Galaxy Note 3

    Hmmmm?? Why are you hitting the home button 3 or 4 times?

    Sent from my SM-N900V using Tapatalk
  17. #17  

    Default Re: Touchwiz has stopped working - Galaxy Note 3

    Have you disabled any apps?

    Sent from my SM-N900V using Tapatalk
  18. Thread Author  Thread Author    #18  

    Default Re: Touchwiz has stopped working - Galaxy Note 3

    Force of habit maybe? And yes, all my AT&T bloat, plus Beats Music, ChatON, Google Drive, some of the Google Play apps, S Voice, other Samsung bloat.
    lisa68m likes this.
  19. #19  

    Default Re: Touchwiz has stopped working - Galaxy Note 3

    Quote Originally Posted by GoBucks2372 View Post
    Force of habit maybe? And yes, all my AT&T bloat, plus Beats Music, ChatON, Google Drive, some of the Google Play apps, S Voice, other Samsung bloat.
    I have been having the same issue on my note 3 recently. I tried multiple things to fix the touchwiz error and nothing worked, until I turned back on my magazine. It appears if it its turn off it causes touchwiz to fail.
    lisa68m likes this.
  20. #20  

    Default Re: Touchwiz has stopped working - Galaxy Note 3

    Same issue here as well. I have those apps off as well. I will turn magazine and others on. Seems a bit controlling to be required to leave them enabled or lose your touch screen.
  21. #21  
    jpr
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    Default Re: Touchwiz has stopped working - Galaxy Note 3

    My Magazine is intrinsic to the proper functioning of the phone on stock software, which is ridiculous, but true. Beside TouchWiz malfunctioning, turning off My Magazine will also cause errors in the stock email app and other stock apps. As much as I hate it being forced on us, it's not worth disabling.
    anon8380037 likes this.
  22. #22  

    Default Re: Touchwiz has stopped working - Galaxy Note 3

    Quote Originally Posted by jpr View Post
    My Magazine is intrinsic to the proper functioning of the phone on stock software, which is ridiculous, but true. Beside TouchWiz malfunctioning, turning off My Magazine will also cause errors in the stock email app and other stock apps. As much as I hate it being forced on us, it's not worth disabling.
    Yep. That was the problem. I remembered disabling it a couple days ago when it updated. That's when the problem started. Reenabled it and the problem went away. I hate bloatware. Makes me want to root my phone.
  23. #23  

    Default Re: Touchwiz has stopped working - Galaxy Note 3

    I'm having the same issue with my Note Pro 12.2. It only happens if I turn my device off, or if the battery dies. Samsung told me not to let the battery die. That was their fix. LAME.
  24. #24  

    Default Re: Touchwiz has stopped working - Galaxy Note 3

    Quote Originally Posted by GoBucks2372 View Post
    After the 4.4.2 update, I was having bad battery life. I did a factory restore.

    Re-downloaded everything, set the home screen back up, etc.

    Ever since then, every so often I will get "Touchwiz has stopped working". The home screen will then flash clear and pop back up, obviously the Touchwiz closing and re-opening. This has been going on for a week.

    Anyone have an idea why? Also having this problem? Is there a fix?

    I tried clearing cache and data for Touchwiz and setting everything back up, but still is doing it.

    Appreciate your help and feedback!
  25. #25  

    Default Re: Touchwiz has stopped working - Galaxy Note 3

    Hi buddy!!! I had the same problem so nothing helped.
    BUT in my case I flash my firmware from 4.3 to 4.4. So apparently I did it wrong, cause using Odin picked wrong link line to OS, it should be PDA, so I choosed PHONE and I was wrong. When I tried correct way - PASS!!! So Touchwiz launched with no errors. Just find proper fw for your device and flash it. You better to backup your files.
    Hope it will help you.
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