I recently had an odd problem with my phone - all of the photos and videos taken with the camera have disappeared. There was one remaining photo in the 'camera' folder visible in the gallery, so I know the folder isn't hidden/no media'd. I'm curious if anyone knows why, or to see if anyone has run into a similar problem. Information summarized below:
I personally had everything backed up to dropbox, so I did not lose anything. (lesson learned from my EVO LTE...RIP) This is more of a curiosity thing. Doing a search, it seems that this issue isn't unheard of, nor is it widespread. Below are a few links of people noting it here on AC either with the Note 3 or the S4, which makes me think it's a Samsung issue...
Mind you, I filtered out any that looked like they were based on a failing SD card. That's a different problem. Examples:
Again, I didn't lose anything, so though definitely good advice, things like "back up to dropbox/google+ next time" do not quite apply here. This is more to bring attention to this and/or centralize a resolution, if there is even one. Thanks and cheers!
TL;DR - Photos/videos taken with Note 3 camera, and only those photos, vanishing without any explanation
- Camera was saving information to the INTERNAL storage, so not an SD card issue
- I have another folder under DCIM called 'Note II' that housed all of my old photos from the last phone... those remained intact... only those in DCIM/camera were impacted
- No other galleries were impacted, downloads, wallpaper folder, and even another folder within DCIM itself were not impacted
- Using ES explorer and making hidden folders visible, I can see the thumbnails of the old photos in the DCIM/.thumbnails folder, but nothing in the camera folder itself
- Not all of the photos were gone. Only those over a 2 weeks old... based on my drop-box uploads, there seem to be a 6 day window where this could have happened... everything before that window was gone, everything after was intact. It is possible that it simply happened in that window and I didn't notice (I don't browse the gallery that frequently), or that there was something about those pictures being older...
- No new apps have been installed
- New Photos show up no problem
I personally had everything backed up to dropbox, so I did not lose anything. (lesson learned from my EVO LTE...RIP) This is more of a curiosity thing. Doing a search, it seems that this issue isn't unheard of, nor is it widespread. Below are a few links of people noting it here on AC either with the Note 3 or the S4, which makes me think it's a Samsung issue...
Mind you, I filtered out any that looked like they were based on a failing SD card. That's a different problem. Examples:
- Note 3 user
- Unknown Sammy User
- S4 User
- An S3 User
- Another Note 3
- Very Recent Note 3 user
- One last example of a Note 3 user
Again, I didn't lose anything, so though definitely good advice, things like "back up to dropbox/google+ next time" do not quite apply here. This is more to bring attention to this and/or centralize a resolution, if there is even one. Thanks and cheers!
TL;DR - Photos/videos taken with Note 3 camera, and only those photos, vanishing without any explanation