1. dropnbassonu's Avatar
    For about 3 weeks my phone has had this problem. It's odd that while talking on the phone, part of my screen and home button don't work. I can use the drop down menu and select settings and notifications, but after that the rest of the screen doesn't work. For example I can toggle on/off settings, but can't open any setting menu. Pushing the home button doesn't work at all. It was doing this before the update, so I updated and nothing changed. I'm on Verizon running 4.3.

    Sent from my SM-N900V using Tapatalk
    05-07-2014 03:10 PM
  2. dropnbassonu's Avatar
    05-10-2014 10:34 AM
  3. PhillyKind's Avatar
    mine just started doing this and I cant find any help with it. Were you able to fins a solution?
    09-05-2014 06:30 PM
  4. Nakrohtap's Avatar
    Does your s-pen work for all functions? Do you have a weird looking power menu? If you do, this happened to me about 5-6 months ago and I may be able to help. If not, it's something different.

    Sent from my SM-N900V using Tapatalk
    09-06-2014 07:57 PM
  5. PhillyKind's Avatar
    The S pen still functions normally and the power screen hasn't changed since I've owned the phone.
    09-23-2014 10:31 AM
  6. mwlcarter's Avatar
    I've got a Samsung Galaxy Note 2 on Koodo in Canada, and I have the same problem. When I'm on a call, the home button won't work and I can't leave the dialer screen. This is very irritating because I often want to check my calendar when talking to someone on the phone.

    I suspect it's supposed to be some kind of safety feature to discourage distracted driving, but it's poorly implemented. I haven't found any solutions yet that worked. :-(
    11-28-2014 07:33 PM
  7. SamiNote4's Avatar
    I just solved it. Clear the cache partition by following the steps below:
    -turn off the device
    - hold down both the home button and the volume up button
    - turn on the device while holding the two buttons
    - select the option to format the cache
    - the phone will restart and the feature will work
    :-)
    12-27-2014 03:14 PM
  8. Marisa Damiano's Avatar
    I just solved it. Clear the cache partition by following the steps below:
    -turn off the device
    - hold down both the home button and the volume up button
    - turn on the device while holding the two buttons
    - select the option to format the cache
    - the phone will restart and the feature will work
    :-)

    Did not work for me
    01-15-2015 06:26 PM
  9. khaf#AC's Avatar
    Can we get any response on this? Ive tried factory reset and clearing cache and it still doesn't help. Ahhhhhhhh this is frustrating.
    07-10-2015 08:28 AM

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