P.U.P.P.A.H
(Be Polite, Understanding, Patient, Professional, Attentive and Helpful)
Be polite. We ask that you keep your language clean and polite.
Be understanding and patient. You may be a power user or developer, but the person you’re talking to on the other end may be a complete newbie. Be patient, and provide all details possible if you’re posting about a problem (descriptive thread title always helps).
Be a pro. Don’t get into arguments over dumb things. If someone responds in a poor or rude fashion, ignore it. If you notice a pattern of rude or poor behavior from a particular member, report them to our moderators. If you don’t have anything nice to say, don’t say anything at all. In a nutshell, ‘think before you post’.
Be attentive and helpful. Answer questions in a timely manner when you can, and provide thoughts and suggestions that might lead to the solution of a members’ problem.
Trolling - Do not post inflammatory, extraneous, or off-topic messages to provoke users into responding in a negative way. Calling another member a troll is also a form of trolling.
Personal Attacks or Insults to Members - Constructive discussions, debates and free speech are encouraged in the forums. However, it is not constructive to either criticize or insult another member because their opinion differs from yours. Consider the tone of your posts before pressing the submit button. If your are irritated by a post, thread, question, or topic; you are in no way obligated to respond and are encouraged to move along to another thread.