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  • 1 Post By jlh73
  1. Thread Author  Thread Author    #1  
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    Default Note 3 wont connect to any 2.4 ghz wifi (any suggestions?)

    So now my note 3 wont connect to any 2.4 ghz wifi. It will connect flawlessly to my 5g wifi. Any 2.4 router it will just say saved / secured. When I say any 2.4 ghz wifi I mean my parents router and my router and Mc Donalds wifi hot spot. I've tried rebooting phone and router. I thought it was my router but it just won't connect to any 2.4 ghz router. But 5g if fine. Any suggestions?

    Sent from my SAMSUNG-SM-N900A using AC Forums mobile app
  2. #2  

    Default Re: Note 3 wont connect to any 2.4 ghz wifi (any suggestions?)

    Go to Settings>Wi-fi, tap the Menu button, then Advanced, then Wi-Fi Frequency Band. Make sure it's set to "Auto," not "5 GHz only."
  3. Thread Author  Thread Author    #3  
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    Default Re: Note 3 wont connect to any 2.4 ghz wifi (any suggestions?)

    I don't have a menu that says wifi frequency band.

    Sent from my SAMSUNG-SM-N900A using AC Forums mobile app
  4. #4  

    Default Re: Note 3 wont connect to any 2.4 ghz wifi (any suggestions?)

    Ok, try clearing the system cache partition, if you haven't done so already: Reset: Samsung Galaxy Note 3 | T-Mobile Support
  5. Thread Author  Thread Author    #5  
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    Default Re: Note 3 wont connect to any 2.4 ghz wifi (any suggestions?)

    Unfortunately that didn't work either.

    Sent from my SAMSUNG-SM-N900A using AC Forums mobile app
  6. #6  

    Default Re: Note 3 wont connect to any 2.4 ghz wifi (any suggestions?)

    Hmmm. Try accessing the "secret menu" as described in post #14 of this thread: Note 3 issues with 5ghz wifi?. Use it to turn off the Wifi Power Saving mode.
  7. Thread Author  Thread Author    #7  
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    Default Re: Note 3 wont connect to any 2.4 ghz wifi (any suggestions?)

    All the other phones on my wifi connect to our router on 2.4 just not my note. The bad thing is it wont connect to any AT&T wifi hotspot.

    Sent from my LG-D950 using AC Forums mobile app
  8. #8  

    Default Re: Note 3 wont connect to any 2.4 ghz wifi (any suggestions?)

    Quote Originally Posted by B. Diddy View Post
    Ok, try clearing the system cache partition, if you haven't done so already: Reset: Samsung Galaxy Note 3 | T-Mobile Support
    In general does safe mode help any more. It was on that link.
    I know nothing.
  9. Thread Author  Thread Author    #9  
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    Default Re: Note 3 wont connect to any 2.4 ghz wifi (any suggestions?)

    Never tried safe mode. This is mind boggling to say the least.

    Sent from my SAMSUNG-SM-N900A using AC Forums mobile app
    Madd54 likes this.
  10. #10  

    Default Re: Note 3 wont connect to any 2.4 ghz wifi (any suggestions?)

    Sure it's not the modem itself (reset) or the Knox

    Sent from my SAMSUNG-SM-N900A using Tapatalk
  11. #11  

    Default Re: Note 3 wont connect to any 2.4 ghz wifi (any suggestions?)

    This could be a few things.

    First try turning off the phone and restarting it after a few min.
    Second remove the WiFi network and add it back with wps off possible
    Next check how the WiFi is working from the access point with something like WiFi analyzer

    I have seen my WiFi appear not to work when the router is either overwhelmed or dealing with to much interference. Something else I have seen that will give the appearance of a good setup but just won't work is if WiFi Mac filtering is enabled. Your device will think it is all fine but then fail to complete a good connection.

    Another possible problem could be the router has some combination of settings your phone just doesn't like.

    Worst case scenario would be reset the phone then reset your router and see if that fixes it.

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    Craig
    Phone :: BB880>>BB9000>>Captivate>>Galaxy Note1>>Galaxy Note 3
    Tablet :: B&N Nook >> Xoom >> Nexus 10
    Game/Mini-PC :: Zealz G802 >> Ouya
  12. Thread Author  Thread Author    #12  
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    Default Re: Note 3 wont connect to any 2.4 ghz wifi (any suggestions?)

    Every other phone in my house and tablet work just not my note 3. What about Knox? Is there settings?

    Sent from my SAMSUNG-SM-N900A using AC Forums mobile app
  13. #13  

    Default Re: Note 3 wont connect to any 2.4 ghz wifi (any suggestions?)

    Yes! I had this problem with mine. It's a fairly hefty thread on XDA about it. It's a hardware issue, mine required Samsung to fix it. It would only connect to 5 ghz wireless and would show my 2.4 ghz networks as out of range if I remember correctly.


    Sent from my iPad Air using Tapatalk
  14. Thread Author  Thread Author    #14  
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    Default Re: Note 3 wont connect to any 2.4 ghz wifi (any suggestions?)

    Exactly. Do you have a link for the thread?

    Sent from my SAMSUNG-SM-N900A using AC Forums mobile app

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