1. Closingracer's Avatar
    I have 5 gb in misc and no clue how to delete it short of another factory reset
    07-03-2014 12:54 PM
  2. jpr's Avatar
    Click on miscellaneous then choose what you want to delete.
    07-03-2014 01:22 PM
  3. Closingracer's Avatar
    Click on miscellaneous then choose what you want to delete.

    I have ... No way i have 5GB of Misc even there to delete

    If you ever owned an Ipad/Iphone/ Ipod touch this is the equivalent to the "other" on those devices where you just can't delete it


    I think it is from an App since when i go to used storage apps says it uses 15GB while I don't actually have 15GB of apps on my phone
    07-03-2014 01:25 PM
  4. jpr's Avatar
    I have ... No way i have 5GB of Misc even there to delete

    If you ever owned an Ipad/Iphone/ Ipod touch this is the equivalent to the "other" on those devices where you just can't delete it


    I think it is from an App since when i go to used storage apps says it uses 15GB while I don't actually have 15GB of apps on my phone
    Post screen shots of what you see under miscellaneous. Mine gives an exact breakdown and it all adds up to the exact amount shown. I can delete whatever I want. The majority of mine are Documents. What model phone do you have and are you on stock unrooted 4.4.2?
    07-03-2014 01:30 PM
  5. Closingracer's Avatar






    Note 3..... T-Mobile no other crap like rooting
    07-03-2014 01:35 PM
  6. jpr's Avatar
    I also have T-mobile Note 3. Mine shows the right amount when I add it up. I have a couple GBs of Documents and a couple GBs of files for a backup app I have installed and then a bunch of smaller entries. If "cloudagent" is the top entry for you then I don't know what's wrong on yours. I suppose you could have a bunch of hidden files that aren't being shown. Do you download any movies/music from apps like Google Play Movies or Music or from the Samsung Video store?
    07-03-2014 01:58 PM
  7. Closingracer's Avatar
    I also have T-mobile Note 3. Mine shows the right amount when I add it up. I have a couple GBs of Documents and a couple GBs of files for a backup app I have installed and then a bunch of smaller entries. If "cloudagent" is the top entry for you then I don't know what's wrong on yours. I suppose you could have a bunch of hidden files that aren't being shown. Do you download any movies/music from apps like Google Play Movies or Music or from the Samsung Video store?
    I have but their all on my SD card
    07-03-2014 02:33 PM
  8. Closingracer's Avatar



    What is that? I only have 1 app over 1gb and it's the walking dead game
    07-03-2014 07:15 PM
  9. jpr's Avatar
    What is that? I only have 1 app over 1gb and it's the walking dead game
    Click on it. Plus add your app data.
    07-03-2014 07:20 PM
  10. Closingracer's Avatar
    I don't have that much app data...
    07-03-2014 07:22 PM
  11. Closingracer's Avatar
    Guess it's another factory reset with this phone... Almost makes me want to move to Windows phone lol
    07-03-2014 07:22 PM

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