1. c0419's Avatar
    i rooted my note 3 and tried to flash twrp but was unsuccessful. so i unrooted the phone. i tried to search for an update to make sure it would work, and it says 'your device has been modified. software updates are not available.'

    i searched this and most people who have the problem haven't rooted their phones and fix the problem by taking their sd card out and restarting the phone. this doesn't work for me. and i haven't found a fix for my particular situation.

    any help is greatly appreciated.
    07-15-2014 05:44 PM
  2. Golfdriver97's Avatar
    You might have to flash a stock ROM. Files can be found on Sammobile or Samsung updates. com. You would need to use Odin to reflash those ROMs.
    07-15-2014 05:48 PM
  3. c0419's Avatar
    i'm still on the stock rom. i didnt flash anything. would i still need to flash the stock rom? and how do i make sure i get the most recent one?
    07-15-2014 06:17 PM
  4. jeepmanjr's Avatar
    i rooted my note 3 and tried to flash twrp but was unsuccessful. so i unrooted the phone. i tried to search for an update to make sure it would work, and it says 'your device has been modified. software updates are not available.'

    i searched this and most people who have the problem haven't rooted their phones and fix the problem by taking their sd card out and restarting the phone. this doesn't work for me. and i haven't found a fix for my particular situation.

    any help is greatly appreciated.
    You didn't say who your carrier is or your phone model or even if it's booting properly. You'd have better luck with some help if you gave more info...just sayin'.
    07-15-2014 07:11 PM
  5. c0419's Avatar
    sorry, i have the sprint note 3. everything is working completely fine. i rooted it last week and tried to flash twrp but couldn't get it to work. so i unrooted. everything is completely fine. but i tried searching for an update just to make sure it will work, and that's the error message i'm getting. other than that everything is normal.
    07-15-2014 07:28 PM
  6. JimSmith94's Avatar
    sorry, i have the sprint note 3. everything is working completely fine. i rooted it last week and tried to flash twrp but couldn't get it to work. so i unrooted. everything is completely fine. but i tried searching for an update just to make sure it will work, and that's the error message i'm getting. other than that everything is normal.
    You probably tripped the Knox counter either when you rooted or when you tried to install TWRP. If so, you'll have to get your updates through Odin or Kies like the rest of us who are rooted.
    Baby_Doc likes this.
    07-16-2014 01:18 AM
  7. c0419's Avatar
    flashing the stock rom won't fix that?
    07-16-2014 07:22 AM
  8. tdk1988's Avatar
    Flashing the stock rom via Odin will fix it

    Sent from my GT-I9300 using Mobile Nations mobile app
    07-16-2014 08:03 AM
  9. c0419's Avatar
    so that means i have to root the phone again right? after i flash the rom can i unroot?

    also is this the most up-to-date stock rom? Android 4.4.2 NC5 Firmware [LATEST][Wifi-Calling]
    07-16-2014 03:46 PM
  10. tdk1988's Avatar
    Yes you will have to root the phone again after flashing the stock rom.
    Flashing the stock rom removed root and resets the binary counter (it did on my I9500 device status came back to official after flashing stock rom)
    Not sure about the latest stick rom but you can download it from Sam mobile or Samsung updates choosing the correct variant according to your country and device.

    Sent from my GT-I9300 CM11 M8 4.4.4 using Mobile Nations app
    07-16-2014 04:43 PM
  11. c0419's Avatar
    wouldn't i have to root BEFORE i flash the rom? like doesn't my phone have to be rooted in order to flash something? sorry if im being too precise i just dont wanna mess my phone up or waste time doing the wrong thing then have to fix it and start back at square one
    07-16-2014 05:08 PM
  12. z06mike's Avatar
    To flash the stock ROM, no you do not need to be rooted. To flash a custom ROM, yes you do have to be.
    07-16-2014 05:31 PM
  13. JimSmith94's Avatar
    wouldn't i have to root BEFORE i flash the rom? like doesn't my phone have to be rooted in order to flash something? sorry if im being too precise i just dont wanna mess my phone up or waste time doing the wrong thing then have to fix it and start back at square one
    Once your Knox counter is tripped there is no way to reset it, at least not yet. You can use Odin to flash a stock ROM without being rooted. That won't fix your Knox counter, but you should be able to get your updates first, and then root again.

    If all you want to do is install TWRP while you're rooted, there is a specific sequence to get it to stick. There are multiple threads about it that you should read, but I think you install it and then when it starts to reboot, you have to hold the volume up and power buttons to get into recovery. TWRP will then load and you're good to go.
    07-16-2014 05:33 PM
  14. sheetal rana's Avatar
    This device is not allowing me to update my software.please help me how can I update the software
    05-22-2016 08:02 PM

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