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  • 1 Post By sunrat39
  1. Thread Author  Thread Author    #1  

    Default Note3 camera doesn't show 4k resolution

    Do not see the 4k resolution(3840x2160) in my note3 camera video setting.

    I did 4k recording from my note3 few days back. But suddenly I realize the option is no more in my note3. I upgraded the OS to kitkat and regularly check for updates. Im not sure if these happened because of those upgradation.

    here is the screenshot that I currently see in my note3 camera video setting. Please help.

    Posted via Android Central App
    Attached Thumbnails Attached Thumbnails Note3 camera doesn't show 4k resolution-2014-08-01-17-20-42.jpg  
  2. #2  

    Default Re: Note3 camera doesn't show 4k resolution

    This is based on no research whatsoever...just a thought...does your phone have ample storage space for 4k recordings? Maybe there is a minimum limit where the system turns off the 4k option?


    Sent from my SM-N900V using Tapatalk
  3. Thread Author  Thread Author    #3  

    Default Re: Note3 camera doesn't show 4k resolution

    Quote Originally Posted by Nakrohtap View Post
    This is based on no research whatsoever...just a thought...does your phone have ample storage space for 4k recordings? Maybe there is a minimum limit where the system turns off the 4k option?


    Sent from my SM-N900V using Tapatalk
    Thanks. 15GB from internal storage and 22 GB from SDcard is available.

    Posted via Android Central App
  4. #4  
    jpr
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    Default Re: Note3 camera doesn't show 4k resolution

    Make sure you don't have it set to the front facing camera.
  5. #5  

    Default Re: Note3 camera doesn't show 4k resolution

    Quote Originally Posted by jpr View Post
    Make sure you don't have it set to the front facing camera.
    I was hoping that might be it for the OP, but the other two options would be greyed out.
    http://forums.androidcentral.com/sho....php?p=3804870

    Sent from my SM-N9005 using Tapatalk Pro
  6. Thread Author  Thread Author    #6  

    Default Re: Note3 camera doesn't show 4k resolution

    Quote Originally Posted by jpr View Post
    Make sure you don't have it set to the front facing camera.
    thanks JPR.. but its not set for front camera. its set for main camera.

    Posted via Android Central App
  7. #7  

    Default

    Have you tried a reboot or re-set the device?

    Posted from my S5
  8. Thread Author  Thread Author    #8  

    Default Re: Note3 camera doesn't show 4k resolution

    Quote Originally Posted by shanghaichica View Post
    Have you tried a reboot or re-set the device?

    Posted from my S5
    I restarted the device couple of times.. but no change

    Posted via Android Central App
  9. #9  

    Default

    Go into camera then settings and there should be a gear icon. Top the gear icon and scroll all the way down and hit reset. It will reset the camera settings and hopefully it will show the 4k recording symbol.
    anon8380037 likes this.
  10. Thread Author  Thread Author    #10  

    Default Re: Note3 camera doesn't show 4k resolution

    Quote Originally Posted by sunrat39 View Post
    Go into camera then settings and there should be a gear icon. Top the gear icon and scroll all the way down and hit reset. It will reset the camera settings and hopefully it will show the 4k recording symbol.
    thanks.. but no change

    Posted via Android Central App
  11. #11  

    Default Re: Note3 camera doesn't show 4k resolution

    Have you tried a factory reset?

    Posted from my S5
  12. #12  

    Default Re: Note3 camera doesn't show 4k resolution

    That's still weird if you had it before. How about moving any 4k video off device and card.

    Sent from my SM-N9005 using Tapatalk Pro
  13. #13  

    Default Re: Note3 camera doesn't show 4k resolution

    If factory reset doesn't fix it then I wonder if it is hardware issue? If you do a factory reset take out the SD card (if you have one) when trying to check for 4k again.

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