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  1. Thread Author  Thread Author    #1  

    Default Note 3 unstable

    My phone has been perfectly fine until a week ago. Its running with full device encryption and a screen lock for company email policy.

    The main issues are that the screen doesn't always come on when I hit the home or power button during standby, when I know I'm nearing success thr soft buttons will light up but the screen will stay black.
    When I do get the screen on it isnt very responsive when I type my pin in, so have to wait a bit.
    Once unlocked the notification bar won't drag down for about a minute and anything I type on the keyboard won't show on a textbox.

    Things I've tried are...
    Rebooting
    Battery pull
    Recovery cache clear
    Index service cache clear
    Touchwiz cache clear
    System ui cache clear
    Disabling animation on dev options
    Removing most syncs
    Removing SView cover
    Removing SD card
    Ran clean master, all options
    Ran cache defragmentation

    One thing I did notice was just around when this started happening my SD card got corrupted. Also it was around the time I installed a big game, not sure if it was before or after but I have tried removing all my games and apps that I don't need.

    I think my proximity sensor is also faulty, always shows green on sensor tesr. I've disabled most sensor options though.

    Really not willing to do a factory reset.

    Please help

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  2. #2  
    UJ95x's Avatar

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    Default

    Welcome to AC
    You've already tried all of the things I would have recommended. Only other thing I can think of would be to remove the SD card and see if that fixes it. For some odd reason they can occasionally be the culprits of seemingly unrelated issues.

    Other than that though, your only real option would be to back up your data and factory reset unfortunately.

    Sent from my Galaxy S4 running SlimKat 4.4.4
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan
  3. Thread Author  Thread Author    #3  

    Default Re: Note 3 unstable

    Thank you, haha long time lurker for advice :P

    Yip I've removed the SD card, mostly seem to have encountered the issue once the SD card corrupted. Is there any reliance the phone would have on it? Factory reset isn't really an option right now

    Posted via the Android Central App
  4. #4  

    Default Re: Note 3 unstable

    The only purpose sd card serves is to store photos and videos and music, so if you have enough space left on your internal memory for all that including all the apps then their is no reliance on sd card.
  5. #5  
    UJ95x's Avatar

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    Default Re: Note 3 unstable

    Quote Originally Posted by Omegadash View Post
    Thank you, haha long time lurker for advice :P

    Yip I've removed the SD card, mostly seem to have encountered the issue once the SD card corrupted. Is there any reliance the phone would have on it? Factory reset isn't really an option right now

    Posted via the Android Central App
    No, like I mentioned above, it occasionally causes issues with the phone.
    Is there a particular reason why factory reset is not an option? You can back up almost everything on your phone so you can easily set everything up again.

    Sent from my Galaxy S4 running SlimKat 4.4.4
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan
  6. Thread Author  Thread Author    #6  

    Default Re: Note 3 unstable

    Quote Originally Posted by UJ95x View Post
    No, like I mentioned above, it occasionally causes issues with the phone.
    Is there a particular reason why factory reset is not an option? You can back up almost everything on your phone so you can easily set everything up again.

    Sent from my Galaxy S4 running SlimKat 4.4.4
    Thanks for the responses. I just have too much going on at the moment to go through with that process.

    I ended up removing all the encryption, both phone and screen lock. It seemed to fix everything. I can't use my work email now, but it's fine. The phone was way too unstable. I think it might be a bug of some sort.

    Posted via the Android Central App
  7. #7  
    UJ95x's Avatar

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    Default Re: Note 3 unstable

    Quote Originally Posted by Omegadash View Post
    Thanks for the responses. I just have too much going on at the moment to go through with that process.

    I ended up removing all the encryption, both phone and screen lock. It seemed to fix everything. I can't use my work email now, but it's fine. The phone was way too unstable. I think it might be a bug of some sort.

    Posted via the Android Central App
    Well, sorry we couldn't get it working
    At least the bugginess of the device went away.

    Sent from my Galaxy S4 running SlimKat 4.4.4
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan

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