picture gallery shows black corrupted files

Kim McClanahan

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Jan 29, 2015
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When I take pictures with my note 4 sometimes my pictures will be fine and sometimes it shows as black corrupted pics in my gallery. Videos and pictures. I can not get my pictures back. I've factory reset and it worked for a while but it's acting up again. Anyone else have this issue?
 

B. Diddy

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Mar 9, 2012
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Welcome to Android Central! Are the photos saving to Internal Storage or to the microSD card? If it's the SD card, the files are probably corrupting, either due to a bad SD card or a glitchy SD interface (which seems to be more common on Samsung). Try changing the default save location to Internal Storage and see if the problems persist.
 

BB_Junky

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Went through this myself ,it wasn't long after I had to format my card.


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bertsirkin

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I think you'll find that most SD card do NOT work well in the Note 4, yielding the same issue you're now seeing. The only card that I was able to get to work reliably was a "Samsung" branded SD card. Others have had other card work for them, but I tried 4 different brands and had all fail before trying the Samsung.
 

bertsirkin

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I had 2 Sandisk cards fail, and based on other threads, so have others. The cards that failed with me were Lexar, Sandisk, AData and one other brand that I can't recall.