I am on Verizon, will probably take the leap and install Lollipop on my Note 4, after some of the early adopters are tortured. Sounds like some of the issues may be resolved with a factory reset. Never having done, and having no desire to reconfigure the phone to its current state, I have a few questions.
1. Is Helium the best option for a backup? Any issues? Is the premium version really needed? Is there any advantage to using PC backup rather than an external SD card in the Note 4?
2. would the order be
a. Do Helium backup
b. Download Lollipop
c. Factory reset
d. Reinstall old contents via the backed up Helium file
Thanks for your insights:-!
1. Is Helium the best option for a backup? Any issues? Is the premium version really needed? Is there any advantage to using PC backup rather than an external SD card in the Note 4?
2. would the order be
a. Do Helium backup
b. Download Lollipop
c. Factory reset
d. Reinstall old contents via the backed up Helium file
Thanks for your insights:-!
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