Screen Unlock - Swipe Disabled?

[millerwa76]

Setting up my phone and I wanted to establish the fingerprint scanner to use with PayPal. However, after registering my fingerprint, my phone was now set to unlock using the fingerprint scanner. Not a big deal but when I went into my lock screen settings to change my unlock settings (I don't use anything other than the Swipe), I noticed that the Swipe and None options were disabled. How do I change that? Do I need to delete my registered fingerprint?

 

[SpookDroid]

Probably something is 'taking over' (from the legend underneath). Go to your Settings, General, Security, Device Administrators. Something there is making the use of a secure lockscreen a 'must'. Usually it's Exchange accounts that do this (corporate security rules), but if you haven't added any of those recently, might be the PayPal app.

 

[millerwa76]

Should I disable 1 (or both) of these?

 

[Kelly Kearns]

No, first try this..

Go to Security, then scroll down to Credential storage and tap, "Clear Credentials". You have to do that any time you go from a secure lock screen to swipe lock screen.

 

[millerwa76]

That's it. Thanks.

I don't remember having to do that on my S5. I used the fingerprint scanner to unlock my phone for about a week and then got sick of it and went back to the basic swipe unlock. Is this just an added layer of security put in on the Note 4?

 

[Kelly Kearns]

That's it. Thanks.

I don't remember having to do that on my S5. I used the fingerprint scanner to unlock my phone for about a week and then got sick of it and went back to the basic swipe unlock. Is this just an added layer of security put in on the Note 4?

I don't remember having to do that on my S5, but I've had to do it on my N4 each time.

 

[PlanetPluto7]

Mine always goes back to a PIN n matter what. Often right after I set something else. I stopper Android Ware being an Administrator. I will see. This has been going on for months.

 

[Kelly Kearns]

Mine always goes back to a PIN n matter what. Often right after I set something else. I stopper Android Ware being an Administrator. I will see. This has been going on for months.

I think it has to do with something being able to read your notifications. Which those items can. I use Greenify and it can read my notifications.

 

[Kelly Kearns]

Right here under Sounds and Notifications, at the bottom. Using Greenify was the first time I noticed it.

Posted from my Note 4

 

[SpookDroid]

Thanks for the correct answer!! That's weird, in mine I never had to do that and I went back and forth from Fingerprint to no lockscreen several times, but that was on KitKat...haven't tried that on Lollipop and now that you mentioned this, I want to even less hahaha

 

[Kelly Kearns]

Thanks for the correct answer!! That's weird, in mine I never had to do that and I went back and forth from Fingerprint to no lockscreen several times, but that was on KitKat...haven't tried that on Lollipop and now that you mentioned this, I want to even less hahaha

Mine didn't do it until I used Greenify. I had to give permission for Greenify to read my notifications. When I manually hibernate stuff, it locks it with the fingerprint, so that is why I had to give it permission to do this.

The ONLY reason I know this is because I spent an hour on the phone with Samsung. I wanted to redo my fingerprint scan and couldn't because of this and I had just set up Greenify. The Samsung guy and I were on the phone an hour, he remoted into my phone and I finally figured it out. I don't have the problem without Greenify on my phone though and being able to read the notifications. That notification thing has to be what causes this.

It was a fluke I knew this lol