Please help! Stuck on boot screen

morjam401

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Jan 23, 2015
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I left my phone charging overnight as usual. When I woke up I pressed the home button and the only thing that shows was my wallpaper. Wouldn't show anything else. I then did a battery pull. It now get stuck at the note 4 powered by android screen. A little history in case it helps. This is an at&t model that I am using on t-mobile. It's not rooted or anything. A few weeks ago I downloaded the recent 5.0.1 small update. In the past week a notification keeps appearing and disappearing from the menu. It was dm software download or something which would disappear if i clicked it.
So it's stuck on the boot screen today. I booted in to the recovery screen. It starts by saying "installing system update" with the little android.. Then it goes to recovery menu. At the bottom it says "dm-verity verification failed". I tried to wipe cache and reboot but it still gets stuck at the boot screen. Another small detail is after turning phone off if I plug it in the charger it stays at the grey lighting screen and does not show any battery percentage.
I don't know what to do. I really need my phone today as I am traveling. I hope someone can please help me. Thank you.
 
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itguyjax8430

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Mar 15, 2013
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I left my phone charging overnight as usual. When I woke up I pressed the home button and the only thing that shows was my wallpaper. Wouldn't show anything else. I then did a battery pull. It now get stuck at the note 4 powered by android screen. A little history in case it helps. This is an at&t model that I am using on t-mobile. It's not rooted or anything. A few weeks ago I downloaded the recent 5.0.1 small update. In the past week a notification keeps appearing and disappearing from the menu. It was dm software download or something which would disappear if i clicked it.
So it's stuck on the boot screen today. I booted in to the recovery screen. It starts by saying "installing system update" with the little android.. Then it goes to recovery menu. At the bottom it says "dm-verity verification failed". I tried to wipe cache and reboot but it still gets stuck at the boot screen. Another small detail is after turning phone off if I plug it in the charger it stays at the grey lighting screen and does not show any battery percentage.
I don't know what to do. I really need my phone today as I am traveling. I hope someone can please help me. Thank you.

Welcome to Android Central!

If you cleared the cache partition and that didn't fix the issue you may only have a couple of options left. Pull the battery let it sit for a little while. Put it back in and then boot up, if that does not work you might have to choose the factory data reset in the recovery to fix it.
 

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