Why is my Samsung Note 4, disconnecting from my BT wifi after 1 minute?

A

AC Question

Why is my Samsung note 4, disconnecting from my BT wifi after 1 minute

Recently got BT Hub 5
Had some issues getting it up and running but now it's working
My phone (note 4) will connect to it, but then it says sign in required. When I click this, it takes me to the Google home page and I can use the Internet freely for a minute before it times out and disconnects.
I have never had issues with wifi and my phone before
It stays well connected when on virgin media. Just this new issue with BT
Would be super grateful of someone can help!
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,274
4,385
113
Visit site
Re: Why is my Samsung note 4, disconnecting from my BT wifi after 1 minute

Welcome to Android Central! Have you set up your wi-fi network to include a password? Are you certain that's the network you're trying to connect with? Does the router offer a "guest mode"? For example, on Comcast, the router will broadcast a separate xfinitywifi SSID that is for public use for anyone with a Comcast account.
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,274
4,385
113
Visit site
Re: Why is my Samsung note 4, disconnecting from my BT wifi after 1 minute

It might be the 'smart connect' feature

I've found that any kind of feature labelled "smart" has a pretty good chance of being dumb. :p
 

Members online

Trending Posts

Forum statistics

Threads
942,380
Messages
6,913,768
Members
3,158,385
Latest member
Aaahza