Samsung Note 4. Finger print scanner disappeared and I forgot my backup password. How can I get into my phone?

[AC Question]

Samsung note 4. Finger print scanner disappeared and I forgot my backup password

After the latest andriod update I have this issue. I see many ppl have the same issue. Does any one have solution? other than factory reset

 

[Almeuit]

Re: Samsung note 4. Finger print scanner disappeared and I forgot my backup password

Hello!
I would try logging into your Google Account on a PC and then go to Android Device Manager (https://www.google.com/android/devicemanager). From there you can setup a new password and GPS/Locate your device.