Note 4 recovery mode error , can I please get help?

[Ahnaf Tazwar]

Note 4 recovery mode error plz help!!

Hello! my note 4's been booting up well but i was suddenly thinking of clearing the cache so i tried to enter the recovery mode but when it accessed so the green android logo was just flickering with no options or command available. However I m familiar to a similar issue like this where the android logo lies and no command text appears but my prob is different as per my issue the android logo keeps standing and
continuously flickeing with no command appearing. Any help would be appreciated...

 

[B. Diddy]

Welcome to Android Central! Just to be sure--these are the steps you're following, right? https://support.t-mobile.com/docs/DOC-14686