I have had a Samsung Note 4 since July 2015. I have previously been able to transfer photos from my phone onto my PC via a USB cable.
I am trying to do this again as usual however my PC tells me that there are no photos/videos on my device. My Note 4 is connected to the PC via Samsung supplied USB cable and my PC has detected the device. But there are no photos apparently. My phone is FULL of photos. We have managed to transfer photos and videos from my husband's Samsung phone (not a Note) successfully but mine is not working.
I am trying so many things but nothing is working. I have tried to use AirDroid and thought it was working but now that i try and find the photos on my computer they are in some other format at tiny. The quality is dreadful so i cannot delete the photos from my phone as i'm afraid i will lose them forever.
Please can someone help me - going out of my mind with frustration!
I am trying to do this again as usual however my PC tells me that there are no photos/videos on my device. My Note 4 is connected to the PC via Samsung supplied USB cable and my PC has detected the device. But there are no photos apparently. My phone is FULL of photos. We have managed to transfer photos and videos from my husband's Samsung phone (not a Note) successfully but mine is not working.
I am trying so many things but nothing is working. I have tried to use AirDroid and thought it was working but now that i try and find the photos on my computer they are in some other format at tiny. The quality is dreadful so i cannot delete the photos from my phone as i'm afraid i will lose them forever.
Please can someone help me - going out of my mind with frustration!