Help! Can't connect to home wifi after 6.0 Marshmallow update!

[dgreen39]

Sine I updated my note 4 to 6.0 a few days ago, I have been having problems connecting to wifi especially at home. It's showing that it is connected but won't open a web page or a app. Any suggestions would be greatly appreciated,

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[Sasha Kaplan]

When you are in your wifi settings choose home network, click forget>input all you info again
Hopefully will help

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[dgreen39]

When you are in your wifi settings choose home network, click forget>input all you info again
Hopefully will help

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That didn't work any other ideas.

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[H3aTeRzz]

Hi DeGreen39!

If Synycalwon's idea regarding "wiping the cache partition" doesn't work, I recommend the dreaded Full Factor Reset. Honestly, I do this on all major updates and have never had any issues. There are many people, that do these major updates and no issues occur, however, for reasons that cannot be pinned down to one cause, there are those that encounter issues after a major update and a Factor Reset fixes their issues immediately.

CAUTION: BE SURE TO BACK UP ALL YOUR PERSONAL DATA, LIKE PICTURES AND FILES BEFORE YOU RESET!

Hope this helps!

Chris

 

[mwailes]

My wifi only works sporadically after the Marshmallow update. When I connect outside my house it seems to work fine. Very disappointing.

 

[dgreen39]

Thanks all, a full factory reset solved the problem.

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[nahoku]

Thanks all, a full factory reset solved the problem.

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It's the "modus operandi" of updates to require a factory reset nowadays. Getting a bit annoying, but seems it's needed more so than not. I always factory reset directly after any OS update/downgrade or firmware flash. As much of a pain that it is, I'm always happy the phone has a clean start with no garbage from the previous OS.

 

[H3aTeRzz]

Thanks all, a full factory reset solved the problem.

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Good Deal, glad we could help!

 

[mwailes]

Master reset fixed for me as well. Kind of a bummer but it wasn't as painful as I was anticipating.

 

[Darquake]

OMG, Synycalwon literally saved my life, my note 4 refused to connect to my school wifi, but my Samsung s3 would. I tried that cache clear thing he was talking about, and it worked. Props to you, and sorry to bump an almost year old forum. I made an account just to say thanks so much!!