Hi all
My beloved Note 4 has been totalled by a Samsung Adaptive Fast Charger overheating and literally melting the USB port & some of the bottom of the phone. The handset still works but cannot be charged or connected to PC via USB port - fortunately I have spare battery kit so I can still use the phone.
Samsung have agreed to replace everything and have basically assumed responsibility for this, which is great. My problem is I have a sh**load of files, photos and SMS etc all on the handset which I need to get off before it is swapped. Preferably I would like to use Kies as this will allow me to put it all back on my new handset - however I have no USB port on the handset now and Kies3 only seems to connect via USB.
Is there any way I can connect the handset to Kies via wifi (I thought it did this but can't seem to make it happen), or any other program that can backup / restore my phone in this way?
Thanks in advance.
My beloved Note 4 has been totalled by a Samsung Adaptive Fast Charger overheating and literally melting the USB port & some of the bottom of the phone. The handset still works but cannot be charged or connected to PC via USB port - fortunately I have spare battery kit so I can still use the phone.
Samsung have agreed to replace everything and have basically assumed responsibility for this, which is great. My problem is I have a sh**load of files, photos and SMS etc all on the handset which I need to get off before it is swapped. Preferably I would like to use Kies as this will allow me to put it all back on my new handset - however I have no USB port on the handset now and Kies3 only seems to connect via USB.
Is there any way I can connect the handset to Kies via wifi (I thought it did this but can't seem to make it happen), or any other program that can backup / restore my phone in this way?
Thanks in advance.