Slow WiFi On Marshmallow

[Alex Wetzel]

I'm noticing that since the MM update, my Internet connection isn't as strong or fast as on Lollipop. I've used multiple different networks all with the same results. I hope this is just a software issue, and that it can be fixed.

 

[SpookDroid]

Do you have Bluetooth on? If you do, does it change if you turn it off?

 

[Alex Wetzel]

Do you have Bluetooth on? If you do, does it change if you turn it off?

I keep Bluetooth off unless I need to use it. And there isn't any difference whether Bluetooth is on or off.

 

[SpookDroid]

What about if you boot up in Safe Mode? Is that any different?

 

[Alex Wetzel]

What about if you boot up in Safe Mode? Is that any different?

I didn't notice much of an improvement when in safe mode, so I'm thinking it's something else. I've tried resetting my network settings, but this hasn't done anything.

 

[SpookDroid]

Mmm... then it does sound like a ROM issue. Is the phone carrier-branded? If so, have you reported it to the carrier? Maybe they can confirm if this is a known issue.

Of course the next recommendation would be to hard-reset the phone (but back everything up first if you do, since this wipes out all data in the device), but to be honest not sure if that would really help. Worth a try, though.

 

[pduffer]

I don't have as strong cell connection on Marshmallow. Went from 4g at home to 3g, but have 4g other locations. I'm on Verizon. Have done a factory reset as well.

 

[Alex Wetzel]

Mmm... then it does sound like a ROM issue. Is the phone carrier-branded? If so, have you reported it to the carrier? Maybe they can confirm if this is a known issue.

Of course the next recommendation would be to hard-reset the phone (but back everything up first if you do, since this wipes out all data in the device), but to be honest not sure if that would really help. Worth a try, though.

I have the Verizon note 4.

 

[Alex Wetzel]

Mmm... then it does sound like a ROM issue. Is the phone carrier-branded? If so, have you reported it to the carrier? Maybe they can confirm if this is a known issue.

Of course the next recommendation would be to hard-reset the phone (but back everything up first if you do, since this wipes out all data in the device), but to be honest not sure if that would really help. Worth a try, though.

How would I go about reporting this issue? Is it on Verizon's support page?