Scrolling in Youtube App Causes It to Crash

huntnyc · Aug 29, 2016

Running my TMobile Note 4 on latest OS and when I scroll in Youtube it causes crash. Anyone else see this and any solutions? Thanks.

B. Diddy · Aug 30, 2016

Have you already tried clearing the YouTube app cache/data?

huntnyc · Aug 30, 2016

Yes I have. Just happens when I scroll through a lot of videos.

B. Diddy · Aug 30, 2016

Was YouTube preinstalled on the phone? If so, see if it happens in Safe Mode: Galaxy Note 4 Safe Mode: What you need to know | Android Central

Another thing to try is a cache partition wipe: https://support.t-mobile.com/docs/DOC-28932