How do I get rid of this tab?

[cccc2004]

Please help me get rid of thes tab.

 

[B. Diddy]

It looks like a floating softkey bar, which I'm guessing is not a native feature of the phone. If you're not aware of any 3rd party softkey app installed, it might be a hidden "feature" of some other app you installed. Do you have any 3rd party battery-saver/"memory cleaner" apps installed?

 

[cccc2004]

None... just appeared.

 

[B. Diddy]

Does it go away after a reboot? How about in Safe Mode? https://support.t-mobile.com/docs/DOC-28897

 

[cccc2004]

No..

 

[cccc2004]

Even in safe mode it's there.

 

[Javier P]

What about the assistant menu in settings - accessibility - dexterity.

 

[cccc2004]

Everything is off.

 

[Javier P]

What happens if you long press that menu? Can you drag it around or even remove it?

 

[cccc2004]

When I hold the menu button the screen goes to a Google page and the tab closes. The tab doesn't move it just opens and closes.

 

[Javier P]

Ok. Maybe the side key panel is enabled. Try in settings - display & wallpaper - one-handed operation and see what's enabled in there. Also, maybe you can disable it from the quick settings panel.

 

[cccc2004]

one handed is off.... Wallpaper no options.

 

[cccc2004]

Even checked home screen settings and it's ok.

 

[Javier P]

Strange. That menu looks exactly like the side key panel. See this Samsung support page.

https://forums.androidcentral.com/e...Fsupport%2Fskp%2FFAQ%2F1063764&token=vezsw9uk

 

[cccc2004]

You were right.... Thank you very much!!!! Was the one hand.

Appreicate yourhelp and everyone elses help.

 

[Javier P]

You were right.... Thank you very much!!!! Was the one hand.

Appreicate yourhelp and everyone elses help.

Glad it helped! See you around the forums.

 

[cccc2004]

Thanks again.