I won't call this a full-blown scam but if you are like me you bought the Zagg screen protector because it has a lifetime warranty. It was my impression that if the screen protector was to break I could get a free replacement. Luckily I have two franchise stores locally and it just so happens I have two cracks in my glass screen protector. I called to ask them about the procedure for the replacement and they told me that it was free but they charge $7 to install it. I asked if I could just get the screen protector for free and install it myself and they said no. They said I could go through that online but it would cost me $6.99 shipping and they would place a $42 credit hold on my card. The cost difference between the invisible shield and the Verizon tempered glass screen protector was $10 but now with the screen replacement it'll be $17. While I do realize a $7 a glass screen protector is a good deal this was not the impression I was given when I bought it. Just a heads up
Posted via the Android Central App
Posted via the Android Central App