How can I recover my backup password?

[AC Question]

required backup password

I took the Samsung galaxy note 5 .set finger print for unlocking phone but fingerprint doesn't match with scan fingerprint now my phone lock and required backup password for unlocking but I forgot password and Wi-Fi and data plan not activate in mobile. now required backup password for unlocking so please give solution for get the backup password.pleeeeeeeeeee

 

[Javier P]

Re: required backup password

I'm afraid your only hope is taking your phone and personal ID to your carrier. I'm almost sure they can help you out.