So this morning my phone fell out of my pocket. Lands right on the cement floor completely cracking the backside pf my note 5. Very disappointed. I do have asurion insurance but now will i get a New Note 5 or will it be phone started having hiccups i guess the bac cracking has causes it bugs. So anyone have to do this let me know I filed my claim today. So will it be new or refurbished ??
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