Trusted places and Smart lock stopped working, is anyone else having this problem?

Trees

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Sep 20, 2012
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Trusted places and Smart lock stopped working

Trusted Places hasn't been working for me the past month or so. I have my home address set as a location. Went on a trip late last year, and upon return home the swipe screen to unlock hasn't appeared as an option. I've confirmed that in Settings\Lock screen and security\Secure lock settings\Smart Lock that "Trusted places" is enabled and set to use my home address. Prior to the trip I recall that the feature worked consistently and well.

Anyone else had or have this problem?
 

Golfdriver97

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Re: Trusted places and Smart lock stopped working

I can set this up on mine and see if I have issues. I use Tasker to lock/unlock my phone based on my connection to WiFi.
 

JJ Jones

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Re: Trusted places and Smart lock stopped working

Did you happen to change your location settings from high accuracy to a less accurate setting while you were abroad? If so, you're location while at home may not actually show you "at home"

From my AT&T Platinum Gold Note 5
 

recDNA

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Re: Trusted places and Smart lock stopped working

I use home and gear 2 to unlock. Both usually work but inexplicably they simply do not. Once I unlock they usually start working again. No predicting when it will happen.
 

Trees

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Re: Trusted places and Smart lock stopped working

Did you happen to change your location settings from high accuracy to a less accurate setting while you were abroad? If so, you're location while at home may not actually show you "at home"

From my AT&T Platinum Gold Note 5

Not that I can recall, but that's a good thought. Settings\Location\Location method is currently "GPS only".
 

Trees

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Re: Trusted places and Smart lock stopped working

I use home and gear 2 to unlock. Both usually work but inexplicably they simply do not. Once I unlock they usually start working again. No predicting when it will happen.

That is strange, and about what I've started to experience. Was working fine for months, but so far this year it has not.
 

Golfdriver97

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Re: Trusted places and Smart lock stopped working

I had no issues with the Smart lock feature, but I reverted back to my Tasker set up before I went to sleep last night.
 

JJ Jones

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Re: Trusted places and Smart lock stopped working

Not that I can recall, but that's a good thought. Settings\Location\Location method is currently "GPS only".

That's the least accurate of the choices. I'd bet that if you open Maps, it doesn't even show you in your house.

From my AT&T Platinum Gold Note 5
 

recDNA

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Re: Trusted places and Smart lock stopped working

In my case the gear 2 alone should keep me unlocked. I use the setting that uses internet and gps.
 

Trees

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Sep 20, 2012
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Re: Trusted places and Smart lock stopped working

That's the least accurate of the choices. I'd bet that if you open Maps, it doesn't even show you in your house.

From my AT&T Platinum Gold Note 5

Maps does show me in the house, but I will try deleting my home location and add it back after a phone restart. That might help "awaken" the feature again.
 

recDNA

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Jun 29, 2011
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Re: Trusted places and Smart lock stopped working

Maps does show me in the house, but I will try deleting my home location and add it back after a phone restart. That might help "awaken" the feature again.
I tried that. Sporadically still have the problem. It had no effect. I have also turned it on and off and cleared cache. No effect. Sometimes it works. Sometimes it doesn't.
 

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