My Spen just exploded!!

Carlo Villa

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Was just holding the S Pen and suddenly it just exploded LOL

The little spring inside the pen just shot out.

I was able to put the pen back together but should I notify Verizon? I pay for phone insurance, i am afraid to stick the S Pen in the event it comes apart again and it gets stuck inside the phone
 
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novice

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I just lost my Note 5 S pen. I am using the S pen from my Note 4 and 10.1 Pro tablet (2014). (Am told earlier Pro versions won't work.)

Have 2 Bamboo styli that will work with the 4 but not 5. Will replace with Samsung just to be sure. Can't think of any reason that the stylus has to be paired with a particular device.
 

Carlo Villa

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Lol what a nightmare!!! I got the Note5 September 11, 2015.

I called Verizon and they said that I had to call Samsung. My phone still under the 1 year warranty. Even tho I pay insurance for my phone every month, that doesn't cover incidents like this, only theft, water damaged, etc.

So i called Samsung and i was on the phone for 2 hours!!! The young man at Samsung was new, his 4th day on the job and he didn't know anything.

I tried to keep my cool, he had issues with the system, would put me on hold, took the information incorrectly, a comedy of errors, I even spoke to his supervisor and all she did was apologize......urgggghhh

I gave up after 2 hours and I will call back tomorrow

Oh by the way he wanted me to send in my phone for repairs!!! I said NO I only need the SPen. He was clueless



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WeAreAllUnique

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Lol what a nightmare!!! I got the Note5 September 11, 2015.

I called Verizon and they said that I had to call Samsung. My phone still under the 1 year warranty. Even tho I pay insurance for my phone every month, that doesn't cover incidents like this, only theft, water damaged, etc.

So i called Samsung and i was on the phone for 2 hours!!! The young man at Samsung was new, his 4th day on the job and he didn't know anything.

I tried to keep my cool, he had issues with the system, would put me on hold, took the information incorrectly, a comedy of errors, I even spoke to his supervisor and all she did was apologize......urgggghhh

I gave up after 2 hours and I will call back tomorrow

Oh by the way he wanted me to send in my phone for repairs!!! I said NO I only need the SPen. He was clueless



//uploads.tapatalk-cdn.com/20160519/c8d8fbed87048d83fe731e774413ff75.jpg
I have a question. How did you make that perfect arrow?
 

Climb14er

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Lol what a nightmare!!! I got the Note5 September 11, 2015.

I called Verizon and they said that I had to call Samsung. My phone still under the 1 year warranty. Even tho I pay insurance for my phone every month, that doesn't cover incidents like this, only theft, water damaged, etc.

So i called Samsung and i was on the phone for 2 hours!!! The young man at Samsung was new, his 4th day on the job and he didn't know anything.

I tried to keep my cool, he had issues with the system, would put me on hold, took the information incorrectly, a comedy of errors, I even spoke to his supervisor and all she did was apologize......urgggghhh

I gave up after 2 hours and I will call back tomorrow

Oh by the way he wanted me to send in my phone for repairs!!! I said NO I only need the SPen. He was clueless



//uploads.tapatalk-cdn.com/20160519/c8d8fbed87048d83fe731e774413ff75.jpg

I have tried calling Samsung Tech support over the years, twice in the last four months, with problems of Marshmallow Update and Note 5.

EVERY SINGLE TIME talking to a Samsung rep, has been one of the absolutely worst experiences in twenty three years of my having the same cell phone number. These Samsung reps are horrible, arrogant and also difficult to understand most of the time. Apple support is 100% better than Samsung!

I will NEVER contact Samsung support ever again!

Sorry for the slight thread drift!

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zmann

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I have found 3 note 5 's pens in the last 2 months. I am all set if anything happens to mine lol.
 

Carlo Villa

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Wow so happy, just got my new SPEN I ordered yesterday afternoon from Amazon!!!! And it works!
All that BS Samsung told me about pairing the Spen was a lie!

It works flawlessly! Thank you Amazon 😚

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tubbz the bull

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Mines did the same thing however i was in a dark parking lot at 2am so yup i paid 31 dollars for a new 1 and they sent the wrong color

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Ev C

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The same thing happened to mine and i glued it back together and it's been just fine.

Posted via the Android Central App
 

Carlo Villa

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The same thing happened to mine and i glued it back together and it's been just fine.

Posted via the Android Central App
I wanted to glue it too, but in the event it got stuck inside the phone later on I didn't want to hear Verizon tell me I should have gone to them first BS...
 

TonyLibations

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Mine did the same thing a few weeks back. Spring shot off into outer space I guess because I can't find it. Haven't ordered a replacement S Pen yet. Holding out to see if that thing re-enters the Earth's atmosphere. 🚀

Posted via the Android Central App
 

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